Family Savings Credit Union receives reviews praising its friendly, helpful, and accommodating staff at its branches. Customers report great experiences with accounts and loans, noting employees go above and beyond to explain details and guide them through processes. The car loan experience is highlighted as excellent, with quick responses and knowledgeable officers securing great deals. The online loan application is described as easy. However, some customers find the phone system awful, reporting long hold times and no answers, while others note the early closing hours can be inconvenient.
Not sure why this bank closes at 4pm .I work in Birmingham and it’s pretty much impossible to get there and do any business before they close.
September 2023
This is FSCU's "home office" location. Like the Rockmart, GA branch, staff here are always friendly, helpful and accommodating. Never have a problem getting in and out quickly and accomplishing what I came in for.
August 2023
I’ve banked with family savings for years now. I’ve always had a great experience. I talked to Alexis today who not only helped me with my account but also helped me understand the way one one of my loans work. Love this place!
