O'Reilly Auto Parts in Gadsden, Alabama, is a well-regarded auto parts store known for its excellent customer service and knowledgeable staff. Located at 107 Hood Avenue, the store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the helpfulness and friendly attitude of the employees, particularly noting the assistance provided by staff members like Cody and Lara, who go above and beyond to ensure customer satisfaction. The store is clean, well-stocked, and offers a free Loaner Tool program for those needing tools for one-time projects. While some customers find prices a bit high, they value the quality of service and the store's efficiency, making O'Reilly Auto Parts their preferred choice for auto needs.
The staff is exceptional and the manager Claudia is outstanding and is a credit to the company.
June 2026
Great place to do automotive business.Friendly and helpful staff.
April 2026
I was having issues with my battery and Christian was a huge help. He went above and beyond and provided excellent customer service. I’ll be back just because of how kind he was!