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November 2023 by ERica F. (Ricki O.)
I have been visiting Ronnie Watkins quick lane regularly for my cars semi annual servicing needs and they have taken care of me without issue. Shaun and Steve have always been my go to guys since I moved to the area. I cant tell you how many times ive walked in looking lost and walked out with a smile. They are constantly saving me with a smile on their faces... My last trip felt extra special because Steve reminded me that Ford was my "home" when he offered me some time to eat my lunch as he played with my daughter and we chatted about fall family activities. That's the kind of service that gets someone to keep coming back ....
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November 2023 by Amanda Harkins
Thank you for all the help. It was an easy car buying experience. Big thanks to the Salesmen that helped my husband and me out, Juarus Rawls, JT Simpson, and Malachi Taylor. We love our new truck!
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November 2023 by Zac Bell
Grey O’Kelley made our car buying experience extremely easy! He gave us prices on multiple vehicles, made calls all around, done a lot of research on questions we had and found us the perfect vehicle for our family! Very friendly, very professional super knowledgeable! He will absolutely make sure you are taken care of.
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October 2023 by Gregory Heathcock
The Quick Lane team is incredible! I hit a pot hole and took out two wheels and an axle one day, and Shawn was able to help me get all of it taken care of with as little disruption to my day as possible. They helped me get back to work while my car was in the shop and everything. I’m glad we have such an amazing team helping us out in Gadsden!
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October 2023 by London Brodeur
Had a great experience! My salesman, Joe Willut, helped me find the perfect mom car before the arrival of my little one! He never once pressured me into something I didn’t like and searched the whole lot to find me one that suited me! Grateful that he was willing to take his time and find me a great car!
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October 2023 by Mike Polk
Headlight out on car, very expensive part but Shawn and Steve got the price down where I didn't have a nervous breakdown. Those guys are the best. They go over and beyond to take care of the customer.
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October 2023 by Gail Shields
My family and myself have bought several cars from this dealership. I love that it's family owned, because they will treat you right. Ronnie Watkins has a great reputation but he didn't get it alone. Juarus is fantastic to work with. It's like he knows. BUT, the service doesn't stop there. I call Shawn and schedule to bring my car in. He knows I'm so picky and he always ensures my car is exactly the way it's supposed to be. Shawn and Steve look out for my elderly Dad, which it's above and beyond the call of duty. Shawn or Steve will recommend parts only if they are required. He will show me the estimate and let me decide. The service is not forced on me. I love Ronnie Watkins Ford but these are some of the employees that make it exceptionally service and the outstanding reviews. They are a team! The service doesn't stop after the sell. Shawn and Steve take care of you as well. I believe in this dealership or I wouldn't recommend so many friends and family. Shawn has ALWAYS been honest and professional. He will give me an estimate time it will take. He even calls me when my car is finished. I greatly appreciate the professionalism and friendly service! Kudos to you all! I know I can depend on mine or my family members car being taken care of. Service does not stop after the sell.
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October 2023 by Brian Cook
Shawn K and Steve in the Quick Lane are absolutely amazing at customer service. I call them directly to ask questions and schedule oil changes. They are always friendly, professional, and personable. After being a customer at Ronnie Watkins Ford for over 15 years, I consider them good friends.
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September 2023 by John Bascom
The Sales consultant ( Malachi Taylor) was great! I have owned 3 other fords from other dealers but this was the best experience of buying a new car I have ever had. Jerry Chester in finance was very professional and did a wonderful job as well. Thanks Malachi for a get deal!
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September 2023 by Freddy Stanford
The team at Ronnie Watkins Ford was really impressive from the time I got there, to the time I left! JT Simpson got me what I wanted, when I wanted it. JT was very helpful over the phone, also in person. I would like to thank, and recommend the team at Ronnie Watkins Ford to anyone looking for a vehicle whether it be new or used!!!
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July 2023 by Malinda Dunn
My experience was fantastic!!! Mr. Joseph Fountain could not have been any nicer or more accommodating to my needs or wants in purchasing a vehicle. I received a warm welcome from everyone I came in contact with which was very inviting. Thank you Joseph Fountain for putting me in my Nissan Rouge that I'm sure I will enjoy for many year down the road. I will refer Ronnie Watkins to all my friends and family.
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July 2023 by Daniel Stollings
I want to give a shout-out to the team at Ronnie Watkins Ford in Gadsden Alabama. Simply the best dealer in all of Alabama. My salesman Landon Key did an excellent job working with me on picking out just the right truck. He also was super nice and very knowledgeable about the product he was selling. 5 star service!!!
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July 2023 by Jayson Peace
One word to sum it up, AWESOME!!!! Buying our 2023 Bronco was the easiest experience. We were at our wits end until we came across Ronnie Watkins Ford! Hunter was such a pleasure to work with and I highly recommend him! We will definitely be back when we need another vehicle!
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June 2023 by J Fowler
Tyler and the guys were great to work with. Everyone was friendly and courteous which made for a pleasant truck buying experience. I drove 88 miles (1-1/2 hrs each way) two times to test drive the truck, make an offer, and then to close the deal and pick it up. I would drive to Ronnie Watkins Ford again if I needed another vehicle!
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June 2023 by Jerry West Jr
Worst experience I've ever had at a dealership . Maybe I had a bad salesman seemed he didn't want to sell cars didn't want to work with me at all . I Had great credit got approved. But I had to turn them down didn't want to budge on anything. Seems everything was secret unless I asked . In my life time I've bought 3 pickups 2 mustangs and 1 escort.was going to buy my 4th truck first time I've ever turned Ford down on a vehicle.