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December 2023 by Leysha De La Rosa
Brandon was excellent! Great help, thank you.
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December 2023 by Alex
My pick up time was at 5, the time they close. I had to order for that time because I work night shift. Instead of being able to move in one day like I could have with a dolly that I ordered, it took two days. Due to someone’s error I was charged and extra day (over $60) for using the truck. When I complained to U-Haul customer service I was told I would have to be charged because “that’s just how it works.” Whenever I tried to call this place during open hours the phone would ring and no one would answer. I wouldn’t give any stars if I could.
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June 2022 by Joyce W
Greyhound bus stop
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May 2022 by Linda Faye
If you need a truck to move from City to city or from neighborhood to neighborhood or just rent a trailer to haul a vehicle they have it all U-Haul neighbors and Gadsden Alabama. ??
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September 2021 by Jennifer Flowers
Went to this place and don't understand why they have their own business phone number for people to call, but one of the Girl employees feels it's necessary to exchange her own personal cell phone number with my husband and then texts him before we ever get home.
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June 2021 by Jody Brown
The first few months with them was horrible. However they have a new manager at the location and he has completely instilled my faith back in U-Haul all together. I highly recommend this place as they have great service and great management all together!
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September 2020 by Sherry Blackburn
The new owner Phillip Booke was very helpful & super nice.
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August 2019 by Jeff Bradley
The last 3 times I went to get propane, no certified person was there to fill a tank. I also called the last two times prior to going and nobody answered the phone. Very disappointing!
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May 2019 by Greg Hatcher
Also Greyhound bus pickup location. Employee stays on phone constantly without paying attention to customers. Pick a different location if possible.
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April 2018 by Bobby Garrett
Excellent service from this dealer, very polite, well informed on the equipment, fair price.
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March 2018 by Nicole Sandoval
The uhaul lady was very frendly & helpful. Easy as 1,2,3 then we were off in the biggest truck ever.
