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April 2024 by Christi
Husband went to get 2 turkey and swiss sandwiches from the Gardendale store,as we get them there all the time. We were told in the past that they no longer have the brown mustard but the sandwich could be prepared and we could add honey mustard We’ve gotten it that way in the past (just ladt week) and it’s was delicious. My husband went to get the sandwiches today. The lady taking the order in the drive-through told him we no longer serve this. He told Her we just got one last week as she proceeds to start yelling over her headpiece who served a turkey and Swiss sandwich last week. We don’t serve that anymore. We cannt do that for you. So he asked for Turkey sandwich on the menu with no bacon and add Swiss. When he got home with the sandwich, it is two pieces of bread with some turkey and Swiss cheese. No sauces, No lettuce, no tomatoes and those two sandwiches cost $15.38. We called the Fultondale store and spoke to the sweetest young lady who told us, you can order the turkey and Swiss but we no longer have the brown mustard and we will be happy to put honey mustard on it. My husband is going to pay another $15.38 to get us the sandwiches we have been getting at the Gardendale store for the last several years. Very disappointed. The young lady was extremely rude and argumentative with my 78 year-old husband which was uncalled for.
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April 2024 by James Sims
Only negative mark would be the price. I can not blame them, everyone is higher now days.
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April 2024 by Frank S
Great place, friendly staff.
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April 2024 by Parker Mcduffie
Lady was very rude and talked to me and my grandmother like we were idiots and they were not friendly at all I will never eat here again
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March 2024 by Julie Clark
All of it was just bland
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March 2024 by Don Snell
The woman at the counter was too rude and confrontational. Bad.
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February 2024 by Lindsey Morris
I am not one to write reviews on restaurants because I work in one and understand that people who normally write bad reviews, do not see the background of the story and what is going on behind the scenes. But, when going inside a fast food restaurant where you can see the behind the scenes and kitchen it made me upset what my mom and I and plenty of others behind us saw and heard throughout the entire restaurant. It was Sunday after church we decided to go, we knew everywhere would be busy so we didn’t worry about the wait time on food. We got into Arby’s with two people in front of us and everyone in the kitchen seemed to be busy, right when the young boy was able to get to us his manager (I am assuming because of the way she spoke to the others and ordered them around) she told us to wait on second and grabbed the young man and turned him around towards the screen that showed the orders and started yelling at him telling him what he could and couldn’t do. She made him help with the orders until they were caught up. Unfortunately, while helping with the orders she would humiliate and scream at the young man making him look stupid in front of (now at this time a long line of people). The manager would yell at him telling him to go to the fries station and before he could turn around to go she would grab him by the arm and yell “look at me, take this tray” and shove the tray in his arms almost dropping the food on the tray and then yell at him “Now go over there, Dont drop the food and walk over there and put fries on the tray” even though she was the one who shoved the tray in this boys arms. She would constantly yell “Well great because I was up at the front we have no food in the back” making it just sound like everything is her problem and not a single worker is helping her. I just want to say not a single worker, especially a teenage worker, should be treated in a workplace like this. If the manager herself doesn’t get her act together, then that young man isn’t going to last very long and probably neither will the other workers. And if the manager stops acting out and yelling out useless “i do everything myself” things because yelling like that and only humiliating yourself is gonna stress you out even more. I want to give a shoutout to the young man because after being humiliated, he turned around back towards my mom and I with a smile on his face and his calm composure and asked what we would like to eat. On our receipt, the cashier name said Randall (so I'm assuming its the young man). You did amazing at your job today and had a wonderful calming composure:)
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February 2024 by Martha Ross
They are consistent, good ,quick food.
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January 2024 by Stump UMC
Worse place ever to eat it was cold and disgusting.
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January 2024 by kay crawford
Had lunch with my daughter.
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January 2024 by David Moon
It was a great experience for me to see such a great caring workers. Very clean environment food was perfect ?.
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January 2024 by raymond garmany
No surprise always out picking please send more pickles because I am tired of out pickles on buffalo all time!
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January 2024 by Lynda G
Great fast food, at an affordable price!
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December 2023 by mark yates
It's a good
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December 2023 by Mike Sabin
The Greek gyro tasted yummy, but it gave me a migraine. There were probably preservatives or soy sauce in seasoning.