-
February 2024 by Regina Williams
I highly recommend using AT&T Gardendale Store. I was greeted with a genuine friendly smile and Kevin Ray gave me outstanding customer service and was very patience with me. Thank you for your support and assistance in selecting the service I needed
-
February 2024 by Jordan Coppett
They recently had a BOGO free on the Apple Watches during the holidays, which is what I was told. Actually it was BOGO half off, and I am now having to pay for the watch. The lady who checked me out did not ask if I wanted insurance or a service plan on any device, just went ahead and just put it on the bill herself and had me to sign for them. I’m even told the lady when I bought the watch that I didn’t even need two watches, she said one is free you might as well get it. Very low and I will definitely not be back.
-
January 2024 by Patricia Chapple
Never fails with Kevin Ray no matter how many problems I come in with He takes care of me. I don't take excellent customer service for granted especially in this age
-
January 2024 by christopher Healy
Kevin has the patience of Saint thank you for everything sir
-
January 2024 by Tapio Ikonen
Great service and friendly people!
-
January 2024 by Quincy Brown
Kevin Ray is the man
-
January 2024 by Emyliya Maree
Fast friendly service~they go the extra mile far above & beyond to take care of their customers! Once even stayed over an hour after closing to help a friend get new service connected that evening. Thank u guys!!
-
December 2023 by Kathy Berry
Kevin Ray did outstanding. Thanks for all you do!
-
November 2023 by Sandra Plunkett
I was skeptical when I first got there, but Shan greeted us and was courteous and listened to my concerns about service where I live. She and her manager were very helpful in setting up service for both of us. Great experience and great service at home now. Yea!
-
November 2023 by codie malone
Andrea was amazing! She knew what she was doing and even took a look at my bill without me asking to make sure I’m getting the best possible deal on my wireless plan! Thanks, Andrea!
-
November 2023 by Dikembe Dorris
The people that work here are painfully slow, they're in no rush to help, and after they lazily look something up for you, they're done. If you need additional help, call the number (which will only get worse). If these folks are making $15/hr., bring in the robots. They'd be faster and more helpful.
-
October 2023 by Holley Dietzman
Kevin was an amazing associate. He was attentive, addressed our concerns completely, and ensured we left happy! 100% would recommend Kevin for anyone thinkings about AT&T. A star employee for sure!
-
October 2023 by Tammy Hodges
Kevin was awesome. Did a great Job. He gets the highest rating for answering questions. Explaining all questions we had about function. I would highly recommend him to take care of any patrons. We will be back to see him. Phil and Tammy Hodges
-
September 2023 by Kimberly Sperling
The store associate and assistant manager are very helpful and patient to answer all my questions. Every time I come in they give great service and usually help me save money. “Have you thought about this…” they often say and frequently I wasn’t even aware of what they brought up. Love this store and recommend it to my friends and family!
-
September 2023 by chris carter
I hate dealing with cell companies. The "automated" customer service lines give you the run around and when you finally reach a human, they hang up on you or tell you to go to a store. Well - I did that and spoke with Candy...the customer service line did the same thing to her.TWICE!!..but Candy wasn't having that and got her coworker to assist with a double attack. Candy was persistent and went around the quagmire they have for customers and went to actual people who don't read from scripts and got me fixed up. The company has horrible customer service, but it's not the people who work in the stores fault - if anything they are one of the only humans you will see and talk to - and thankfully they have these guys. Candy and her co-workers at least care and will try to get you right.
