-
December 2024 by Vicki Jones
Awful customer service. They quoted one price, followed up with another agreed upon price (not over $250), then OWNER had it fixed without permission for an almost doubled price ($450). Be very careful if female. I had to take a male friend to get them to honor the agreed price.
-
November 2024 by Collins
So easy to deal with very fair. Quick and quality turnaround for having my headliner replaced.
-
August 2024 by Phillip Jones
Bradberrys always do an outstanding job. They also let you know what going on in case the repair takes more time or money. They also treat you like family always friendly and take time to address your concerns. Thank you Bradberry.
-
August 2024 by Richard Rhone
I recently had a headliner problem with my Audi S5 convertible. At the suggestion of the dealership I contacted Bradberry Auto Glass and Trim. I was delighted at the friendly service, fair price and quality work. I would recommend them to anyone who has auto upholstery or glass needs.
-
April 2024 by Russell The Rawman
They did a great job happy with the results
-
March 2024 by Kiko Tran
Great customer service and awesome people had me in and out quick zero complaints and world definitely recommend
-
March 2024 by Thia Chambers
I experienced an issue on the way to work. A rock hit my windshield and caused a 'ding'. From past experience, I know that this is something that is best if handled as soon as possible. So, when I arrived at work, I started searching for somewhere close, in the Fultondale area, to get the issue resolved. Of course, Safelite popped up.... Definitely a NO!! (That's a whole other story for another day!!) Anywhooo, this place came up, and I gave them a call. From the call and forward, this proved to be a great experience. The young lady who answered was so personable and sweet. And when I met her she was exactly that! The guys there were hilarious! Their spirits were so welcoming. It was a terrific choice. And the price was great as well. Highly recommended!
-
August 2023 by Roderick Ashford
I'm still waiting on a callback from a few days ago. Poor customer service
-
June 2023 by Joey Green
This place is wonderful to do business with. First all of the family is nice and children are mannerable which is hard to find. Second she addressed our concern with a window repair great price We will definitely give Bradberry auto glass more business and recommend them to our family and friends. A++++ Rating .we can't tell where the damage was
-
June 2023 by Sylvester Cannon
Just called to get a quote and whom ever picked up the phone Just picked it up and then hung up without saying a greeting or anything. To the ownerband manager if this is what you allow far as customer service or from your employees the past ratings of a 4.6 must be a lie.
-
April 2023 by Shadonna White
The staff was friendly and helpful. My car shield ? was fixed in a timely manner. Their work was professionally done.
-
March 2023 by Cathy Louise
Fantastic!!! Heather was great to initially get info and set an appointment....really quick service and such nice people!!Give these people your business!!! They don't just do windshield, either!! They also do upholstery too!!!
-
March 2023 by William Seale
Good pricing. Great and fast service! Very nice folks to do business with. Will definitely use them again.Service: Sunroof glass replacement
-
January 2023 by Danielle Mitchell
The people are nice over the phone. But the communication is terrible. We had an appointment sent up last week to have a windshield replaced and no one showed up. I called that day to see what was going on and the guy who was supposed to come out and replace my windshield had an emergency which I totally understand. But no one bothered to reach out to me, I had to call just to be told anything. I let that slide and rescheduled the appointment again for this week just to have no one show up again and no call saying why no one showed up. Not bothering to call and try to reschedule again, will be taking services elsewhere.
-
January 2023 by Danielle Lamont
The people are nice over the phone. But the communication is terrible. We had an appointment sent up last week to have a windshield replaced and no one showed up. I called that day to see what was going on and the guy who was supposed to come out and replace my windshield had an emergency which I totally understand. But no one bothered to reach out to me, I had to call just to be told anything. I let that slide and rescheduled the appointment again for this week just to have no one show up again and no call saying why no one showed up. Not bothering to call and try to reschedule again, will be taking services elsewhere.
