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June 2023 by Google user
CVS in Gardendale and the staff went over and beyond to help me get my RX filled. There seemed to be a shortage of this medication and they explained how to go about get my RX transferred to them in a timely manner. Everyone was very helpful and informative. You could hear their smiles on the phone. That was nice for a change. I will be happy to go back to see their smiling faces. And my dogs enjoyed the treats as well ☺️!!
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February 2023 by Linda Jones
Staff is always nice and helpful. The lack of 5 stars is only because the location needs a traffic light. It is so hard to get out of the parking lot. Not there fault, but I am frustrated whenever I leave.
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November 2022 by Stephine Bevels
I wish everyone was as passionate as the pharmacist staff because they really help me with a huge issue
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May 2022 by Kaitlyn Bagwell
Don’t go in much but people at the window and/or phone are great!
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January 2022 by Katie J.
I'm not one to give a negative review but I'm beyond fed up with Gardendale CVS. I have had multiple issues with CVS but most recently I drop off my prescription to be filled. Instead of telling me they don't have it, I'm told to come back in an hour and it will be ready. When I come back they tell me my medicine is out of stock and will not be in for 2 days. I asked for it to be transferred and they tell me no because it's already in their system. I will have to call my doctor to have him call in my prescription to another pharmacy. I called my doctor and he is unable to just call in my prescription. I would have to take off work to go see my doctor to have a new prescription written. I've sucked it up for 2 days waiting for my prescription and now I was just told they don't know when it will be in and can't give me an exact date of when it is coming in (Maybe Friday). Honestly- if the pharmacy could have just let me know that they didn't have it in stock so I could have brought my prescription to another pharmacy to have it filled I wouldn't be this upset. Now I'm suppose to jump through hoops just to get one prescription filled and I find it absolutely ridiculous! I have always used CVS pharmacy where ever I have lived but after this whole ordeal with Gardendale pharmacy, I will be looking for a new pharmacy.
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May 2021 by Scott B.
Love this CVS great workers, in and out fast
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July 2019 by Erica Reed
I love CVS.... Just spent less than 20.00 (including one 5.00 eb) on 6 tide detergent, 1 folgers coffee and 2 degree deodorant.
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October 2017 by Robert B.
Although some of the staff are professionals, for the most part this has got to be poorest excuse for a pharmacy it has been my misfortune to stumble across. In 11 months i have not been able to pick up my prescriptions in a single visit. Not once. I have received an excuse every single time ranging from the pharmacy tech left the insulin out of the refrigerator and it is ruined to being told it is ready only to find out it has to be ordered. Tonight I asked to speak to the pharmacist due to their latest screw up only to get hung up on. Then the little phone jockey calls back and just holds the phone line open without saying anything. They get one star ONLY because I can't give a negative raiting. I will not be back .. my insurance money and copay can be spent somewhere else.