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February 2024 by Tamara Kim
Sadly, my mother passed away this past week and we had to make arrangements quickly. From the time we contacted Gardendale Heritage until our final goodbyes, they made our family feel respected and at ease. They were very “hands-off” on our purchases and we never felt pressured. They truly cared during a difficult time.
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March 2021 by CJ Pugh
I was very pleased with the compassion and attention to detail that was shown toward us and our loved one. Mr. Davis, Mr. Minyard, and all supporting staff were great to work with.
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March 2020 by Angela Lewis
Michele was wonderful in our time of troubles. She helped,hugged and prayed for our family.
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March 2019 by Brian Wilbanks
I’ve worked with this funeral home for a number of years. Michelle and her staff do an excellent job of taking care of the families they serve. As their monument and memorial provider I get a “behind the scenes” look at how they treat others with fairness and dignity. I’ve referred several people over the years because I trust that the New Gardendale Funeral Home will go over the top to make sure they do an excellent job for their customers during life’s most difficult times. If you visit the funeral home you will see numerous hand written letters thanking Michelle and her staff for their caring and compassionate service.
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March 2019 by Meredith
What a hard time in our lives and it was made a little easier. They helped mom and I pre plan for my fathers funeral. When the time came, all we had to do was answer a few questions. Everything was taken care of.
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March 2019 by Jennifer James
We had the best experience at this funeral home that you could expect in your time of loss. Very personal and professional. Everything went very smoothly. Michelle and the staff are wonderful
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March 2018 by Kristi Cole
I have absolutely no complaints at all, they all do their best work during all of our worst situations. Michelle and the staff was amazing throughout my daughter's service and even afterwards.
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March 2014 by Cyndy S.
If there was a way to give a zero or minus number, I would do so. This funeral home and the workers they use are extremely neglectful, as I watched the casket of 5 year old Lilly Belle Kulungian, slam to the bottom of her grave, after numerous people were ignored who spoke up that the straps were too far apart on the little casket. It's not as if the bars are not easily adjustable either. The operators of the funeral home seemed less than concerned about the trauma caused to the siblings, parents, family, and friends to watch a precious little girls casket be dropped like that and have to imagine what that meant.
