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June 2023 by Freddy Morales
Let me just start off by telling anyone that reads this, if you can go to another pawnshop, go to it. This place lowballs out the gate.
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May 2023 by Kristy Calhoun
I went in yesterday with a chain I knew was real gold and was told my chain was fake..I immediately went to Jeff Dennis and got a 120$ for my so called fake chain
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January 2023 by ELAMARAEL
They work with you on most stuff been l dealing with them on and off since the year 2012
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December 2022 by Brad Miller
I’m giving 3 stars because I have no idea how much the give for pawned items but I can tell you that 95% of the stuff they sell is way overpriced. A lot of it overpriced and in bad shape. I don’t know if they’re adjusting for inflation or what but you’re better off buying new because the price difference is negligible in most cases.
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November 2022 by Alicia McGowan Stuart
I would rather take my buisness somewhere else. They are so rude, like they don’t want to be bothered. I won’t waste my time again. I’ll go where my business is wanted and appreciated and they aren’t rude!
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October 2022 by A Google User
I would rather take my buisness somewhere else. They are so rude, like they don’t want to be bothered. I won’t waste my time again. I’ll go where my business is wanted and appreciated and they aren’t rude!
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July 2021 by Buddy H.
I've been to the Gardendale location a few times both to buy and to sell a couple of things. While the employees and service has never been anything I would rate 5 stars, I understand that it's a pawn shop, so expectations aren't really high when I go there. My last visit will be my last ever. I was spoken to and treated rudely. One of the employees was belligerent to the point that when I clapped back, he proceeded to show me the gun he had and threatened me with it. None of the other 4 or 5 people behind the counter did anything but stare or smirk. If this is how they allow people to act, I'm amazed they are still in business. I will actively discourage people going from this point forward.
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December 2020 by Dezirae Hill
Terrible customer service... Not helpful at all... Acted like they could care less that I wanted to buy something... Avoid this place
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May 2020 by Justin Weaver
I had to ask to be helped on a guitar that had a price tag that was dated from 2018. When I asked to see it they told me it was priced wrong. Worst experience I’ve had with a second hand store.
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May 2020 by Clyderias Gates
I've been waiting to get my firearm back from these people close to an hour now.. The service is HORRIBLE when I walked in they were extremly rude! I would not recommend you to do any business with these people at all!!! I never do reviews by the way but this one is more than neccessary
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March 2020 by Saoirse H.
Had the loveliest shopping experience for an hour this afternoon. Huge variety in all departments. Extremely friendly staff. Brian was not only really helpful but patient and knowledgeable. Thanks to all the staff we met while there, be back soon
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January 2020 by David McCallister
be honest to customers and fair prices
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January 2020 by Alex Edmonson
The employees here are always friendly and helpful.
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September 2019 by Patrick Shawler
Consistently great customer service! The staff of Golden Pawn Gardendale has been knowledgeable and friendly during every visit for the past two years. I’ve gotten great deals on jewelry, tools and guns. They have a great selection of electronics, guns, jewelry and tools. The prices are unbelievable! I would highly recommend!
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September 2019 by Carol Kay Johnson
Good prices and good people.