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November 2023 by Lorene Searight
My experience at the Gardendale matches firm store. Let's really great, the person that waited on me was very attentive to my Help me with a great mattress for my needs. I will resume the sales person to my friends very wonderful person..
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November 2023 by sam mccoy
I met Dixie at the Gardendale store. She is knowledgeable and compassionate about sleep. I told her my issues and she chose four mattresses for me to try. I tried all four, and bought one on the spot. I recommend going to the store wherever Dixie is.
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November 2023 by H E
I had a great experience at Gardendale’s Mattress Firm. Christopher helped me pick out exactly what we needed. Friendly fast service! The guys who delivered were exceptional nice too!
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October 2023 by FeloniousIntent
Excellent presentation and explanation with regard to quality and type of mattresses by sales person Christopher. He is very knowledgeable and made this a very pleasant experience. He is an asset to your company. I feel that I received a very good deal and will be doing future business with Mattress Firm
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October 2023 by Maria Kalaff
Christopher was so professional & knowledgeable on the products. I bought the iseries, hybrid 12 inch mattress,for my daughter & I. Christopher was never aggressive,& listened to what I wanted. He was so respectful & a true gentleman. I recommend Mattress firm to anyone that wants to feel like they are purchasing a great bed. I bought one for me& one for my sweet daughter. Thanks for everything, Christopher.
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October 2023 by Charli Tyree
Super helpful, very polite, super quick. The girl I got usually works out of Jasper. I HIGHLY recommend her!! I wish I caught her name!!!
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September 2023 by Dinah Fisher
Patricia provided what considered the epitome of great customer service! She responsive, courteous, knowledgeable, and friendly! I look forward to receiving my new mattress and returning as a repeat customer! Thanks Mattress Firm for hiring Patricia, and thank you Patricia for your kindness and professionalism! Very satisfied customer!!
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September 2023 by Vincent Bokmiller
Staff was very friendly and helpful. Gave me a great deal on a Nectar mattress, and was upfront and honest about the delivery date and time.
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August 2023 by Rick Fennell
Shannon, my salesperson was very knowledgeable and helpful. She explained things in terms my wife and I could understand. She showed us a wide variety of mattresses and allowed us the opportunity to rest briefly on each set. I did not feel pressured and she did not try to oversale us. We were very pleased with the purchase experience.
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August 2023 by Rosa Boston
Chris was super nice. He was very helpful very patient and made great suggestive sales. When I went in to sign my papers I felt I already knew him. Outstanding customer service!
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August 2023 by Teresa Painter
Sales person so much better than the previous sales person before! Very knowledgeable about products and services.It was a pleasure working with her.
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August 2023 by Kelvin Norman
Very disappointed in there so called 120 day return policy. I bought back there sleepy's brand mattress in 60 days. I tried to upgrade getting credit for the return, the salesperson told me that they could come to get the mattress for an return inspection, but that he could not tell me when I would be able to get the upgrade. Doesn't make any sense. Now I have to throw away the garbage they sold me and find me another mattress. What a waste of time and money MATTRESS FIRM!
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July 2023 by Connie Harris
Ryan was very inviting when I called re 4th sale. I stated to him that I would be in before he left for the day. When I arrived, he greeted me and began to assess my needs, based on sleep patterns. He recommended several options and I selected the mattress of choice. I was extremely pleased with my shopping experience! Thank You Ryan!! ?
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June 2023 by Diane Leach
Patricia was amazing! I had tried five other places before learning of this store. She helped me right away without any sales pressure or trying to sell me something I didn’t need. So grateful!
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June 2023 by Cindy Smith
Ms Patricia was so knowledgeable and helpful! Please reward her! We all need more employees representing our companies as she does!!
