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September 2023 by Jonathan Madison
Great business if you’re a contractor, not so much for the DIY customers. It took about 20-25 minutes for someone to acknowledge us (the only customers there) in this small store while about 6 employees were hanging this hideous cardboard box to the ceiling which I guess is suppose to resemble a Jumbotron. We asked for assistance for our first project and there was no personality - just blunt yes/no answers - and it felt like we were inconveniencing them by asking questions. The best part is when we got home, the paint roller and roller brushes were incompatible with each other.Then a contractor comes in and several people scrambled to him and got him in and out quickly.We went to ACE Hardware down the road to get another roller and they were very helpful and even pointed out other items we would need for our project - Including stir sticks and a key to open the paint cans.TLDR: If you’re a DIY’er, go to ACE Hardware.
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October 2022 by William Mize
The sales associate was friendly, knowledgeable and helpful. The store was clean, orderly and well stocked. Glad to see that our local store is maintaining the Sherwin Williams standards.
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April 2022 by barry collier
Excellent service! In and out in about 10 minutes.
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June 2021 by Mike Smith
The salesman was very helpful, he was Courteous and it was a place I will recommend to others and I will be back.
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May 2021 by Shauntey McClain
Friendly staff. Great colors to choose from
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March 2021 by Maryjane Powell
Very helpful knowledgeable people here.
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February 2021 by Elise Daniel
Great customer service. I went in 25 minutes before closing and bought 9 gallons of paint and some other supplies. We ended up running a little over closing time and not once did Jaylon act annoyed or rushed us to make decisions. He even helped pick some additional color suggestions for me to chose from and gave suggestions on which rollers and brushes were the best for my specific task. Durning painting I ran out of paint and returned to the store to figure out they closed in 10 minutes and thankfully Jaylon was working again and mixed my paint and not once complained. Great customer service.
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January 2021 by Danny Niblett
She was very helpful
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December 2020 by Kelsey Greathouse
If you want a great customer service experience without going to a big box store, please go to Ace Hardware right down the road. The service I received from Nyilah today is completely unacceptable. I bought a can of paint this week that was a color match from paint I purchased from the store 3 years ago. I understand that the colors might not be an *exact* match (even though it is a Sherwin Williams color) but what I received is not even remotely close when I put it on the wall. Instead of giving me advice on how to resolve this issue, she told me I should have bought enough paint years ago and I wouldn’t be having this issue. I also pointed out that the color codes on the cans did not match (one was 5gal and one was 1gal), even though the color name did, and she told me that was normal and that if I just multiplied by 5 it would match which is completely inaccurate. She was defensive, condescending, and completely rude. I will not spend another dollar in this store.
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November 2020 by Molly Jacobs
They always have exactly what need for a great price, not to mention their knowledgeable and friendly staff.
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November 2020 by Nadean Beaumont
I was in this store today to match a paint color. I was ignored the entire time and never greeted or approached. I was in the store for approximately 20 minutes. I will go to Home Depot for my paint.
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August 2020 by Mark Doty
Friendly, excellent service and we got exactly what we came after.
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July 2020 by Richard Powell
Great service and product. Consistently good.
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June 2020 by judy hughes
The people were very nice and very helpful.
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December 2019 by Cindy Hunter
Always helpful, fast. I wouldn't got anywhere else for paint and accessories for my jobs.
