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April 2024 by Blake Wilson
Dietary restrictions: Good
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February 2024 by Ash PlaysYT
(TOLD ME TO READ OUT MY CARD NUMBER TO THEM BEFORE I EVEN TOLD THEM HOW I WAS GOING TO PAY) I came here to eat. I got a pizza and a footlong cookie and they were both cold. They also told me to read out my card info before i even told them how i was going to pay. They were very rude, told me they could not remake my food, unless we paid the full amount again, refused to give me a refund in cash when I paid in CASH. and overall was an hectic experience. DO NOT COME HERE
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February 2024 by Jennifer Forgues
If you want a nightmare, buy your sub here! We usually order from Fultondale however there was a sports team there so we made the short drive to Gardendale. The 2 people making subs were the rudest. Most hateful. It seemed as if they were mad we were there. I ordered our food that was a toasted meatball, bmt and Philly steak. Ice cold. Cold meat, cold cheese, not melted at all. Gross. Pizza was cold, cheese not melted. $60 for 3 meals...trash and never again. Even after the terrible service thus far, I still leave a tip regardless. The person taking the payment quickly canceled it and said, "don't leave a tip, they'll keep it." Really unbelievable Gardendale Subway. You can do better.
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January 2024 by No Way
Paid $17 for footlong chicken bacon ranch. Bcuz the window is covered up where the meat and cheese are kept, not sure if I got pepper jack cheese on my sandwich. Went back to work to eat and found that my sandwich was strangely dry. Didn't taste any cheese melted. Sandwich guy was nice. Never seen a Subway with the meat and cheese window covered like that. Can't see what kinda meat/cheese is being served or what it looks like or how it's being handled, cleanliness, etc. Why hide?? Never going back.
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December 2023 by Mindy Tidwell
Hours are 9am or 830 am but door is locked?Lose business that way.
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December 2023 by Sub if you are against Antifa and BLM
Rude and
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December 2023 by Erin K.
First off we came inside with a coupon and they told us that we cannot get certain meats on the coupon. Even though in the picture on the coupon it had chicken and steak. Which is what we wanted. Also every other subway I have ever been to has always allowed me to get chicken with a coupon. I also couldn't understand what they were saying at all. The workers were rude and there is a terrible language barrier. They also have 0 shredded mozzarella cheese. Kind of weird considering every other subway has it. Do not come here.
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November 2023 by Manny Jacobs
The food was expensive, the employees are rude. I left the store with a cold sandwich, even though it was toasted. I called the store to let them know there was hair in my food, and they hung up on me before the music even stopped, I called again and asked if they had hung up on me and they said, “yes.” I told them what i was upset about and they hung up again.
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November 2023 by jared moss
Just the rudest people and they had the metal part behind the counter up so you couldnt see the meat, so no telling what condition it was in. Awful place, dont go here.
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September 2023 by Kayleigh M.
When I went in after I got off work, I literally stood there for 15-20 minutes. Nobody was on the floor they were in the back. Finally the man came out to take my order and interrupted me when I tried to tell him what bread I wanted and was very snappy and short. I won't be going back to this location. So disappointed.
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September 2023 by CJ&H Conspiracies
Went for lunch the service was terrible. The Two people behind the counter were rude and my sandwich was cut with a dirty knife and when I asked for my second sandwich to be cut with a clean one the man behind the counter was very rude about at and snarky towards me. I will not be returning to this establishment.
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June 2023 by Capn Trippz
The sandwich artists at this location are some of the quickest workers I've ever seen at a Subway, and the sandwiches were awesome!
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June 2023 by Erin Cross
If I could give zero stars, I would. The rudest customer service ever. The building was not clean, and the service was absolute garbage.
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June 2023 by marleigh courington
2 sandwiches for 32$ is crazy. the 2 people at the front could hardly speak english. terrible service
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May 2023 by Bjørn C
The WORST Subway ever. Run by two Indian people that are the most unfriendly ever. Also unhygienistic since he makes your food, handles money and rubs his clothes all with the gloves on.Also it was NOT possible to not give a tip because that option was turned off on the registry!!We said "Goodbye" at leaving but they said nothing, not even after repeating it several times on a slightly higher volume. Subway should just close this place down, in the long run it ruins their name.
