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July 2024 by JB Sweatt
I’ve been to several Walgreens in the area and like every other they are always swamped but I never feel rushed when I have questions and multiple times they’ve gone over and above to help me
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July 2024 by Patti Moon
Slow!!! They make many mistakes alot! If it wasn't for my insurance, I would leave.
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June 2024 by R Matthews aka RJ
Sadly, this place has some real issues.They really need to have technicians that know they're job and know how to interpret insurance as well as even putting in generic insurance is like good R.X but the worst part of it is their personality. They close at 1:30 on Saturday. So even though I was being helped I had to leave in the middle of the transaction they wouldn't even print off my prescription. I will never go to that Walgreens.Ever ever again because all they had to do was printed off and then I would just take it to a different pharmacy that I know will fill it. In fact, I went to another Walgreens.Who explained everything much more thoroughly to me and is helping get ahold of the Doctor to get the problem resolved, if not by today.Then by the beginning of the week. The point is this project of pharmacy is not well run and the technician that they have on staff at times are really bad. So I would say if you have to go to Walgreens.Go to a different one just avoid this one. I had a similar issue once before with them but not as bad as this.
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April 2024 by B G
Brooke, the Pharmacy Manager is condescending and flat out bad at her job. She is a liar and takes joy in purposefully withholding prescriptions from people who desperately need them. Brooke perverts her responsibility by taking joy in the suffering of others. Brooke should be arrested for Elder Abuse. The Pharmacy at Walgreens in Gardendale is the worst I have ever seen. Tomorrow we will take our cause to corporate. After reading these reviews it is no wonder they have the lowest rating of ANY pharmacy in Birmingham.
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January 2024 by Whitney H.
This pharmacy is kind of hit or miss as to whether or not your prescriptions will be ready. I'd say it's about 80/20 with them being ready. I strongly believe that the fault causing the inconsistency lies in their mobile app. Sometimes the refill requests submitted via the app don't actually get pushed through to the pharmacy (per the pharmacy technician we spoke to last time). Not really sure why that is or how it happens, but they seem to just get lost in the ether. *shrug* Other times the app will show that you have prescriptions ready to pick up, but you get to the pharmacy and they're not there. This is really unfortunate, because the easy refill requests not requiring you to actually call and wait half an hour on hold to request your medications one at a time is half the incentive to use a chain pharmacy like Walgreens. On a side note, I LOVE going inside the store to shop after a major holiday. All of the holiday merch gets HEAVILY discounted. Such a steal!
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December 2023 by Vincent McCary
Awesome
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November 2023 by Evelyn
Went to pick up a few things today but I am appalled at this store. Can someone explain to me why ONE associate was responsible for the register while the other employees were hiding in the back?? I saw one girl running back and fourth trying to get everything done while the guy was standing around with his thumb up his butt. Why is he even employed there if he isn’t working? Devin checked me out at the register and the boy walked up at the last second to FINALLY help out but it was too late. Fire him or train him better, that’s ridiculous. And someone give that girl poor girl a raise, she was the only pleasant thing about my experience. Do better Walgreens.
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November 2023 by Everest
Went to pick up a few things today but I am appalled at this store. Can someone explain to me why ONE associate was responsible for the register while the other employees were hiding in the back?? I saw one girl running back and fourth trying to get everything done while the guy was standing around with his thumb up his butt. Why is he even employed there if he isn’t working? Devin checked me out at the register and the boy walked up at the last second to FINALLY help out but it was too late. Fire him or train him better, that’s ridiculous. And someone give that girl poor girl a raise, she was the only pleasant thing about my experience. Do better Walgreens.
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October 2023 by Greywolves 394
My husband went in to fill a prescription and was made to feel like a drug addicted. He ran out of medication two days early and wanted to fill it with out insurance. They treated him so horribly and made him horrible.
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July 2023 by Dwayne Owens
Rude disrespectful very unprofessional will not do business there again
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July 2023 by Debrah Morton
Sometimes they don't have my rxs in stock. They have to order them.
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July 2023 by brittany lavecchia
Called twice to find out when my rx would be ready and they hung up on me both times. We had to switch our kids meds to a different pharmacy because their pediatrician refuses to work with them from here on out. Their customer service standards are absolutely disgusting.
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June 2023 by Gabby S.
Store employees are always talking and not paying attention to the check out. The employees know nothing about their jobs its taken three people to find out how to do a return. Ive had someone tell me i cant do a transaction ive went down the street and had no issues doing. I think they just throw whoever will show up out and hope for the best. I
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December 2022 by Intentional in Christ
This Walgreens have the worst staff ever!! I’ve seen people come back in for receiving the wrong medication. I’ve not received my full prescription without explanation. The people who work in the front also gives me a hard time. I renewed my drivers license which apparently there is a new system for that since Gardendale DMV gave it to me on a sheet of paper;however, the logo was displayed. Walgreens wouldn’t take it because they said it wouldn’t scan when I was under the oppressive that you needed to verify the date of birth. They are full of it! I literally showed my old expired license to try to show I wasn’t lying. Went down the street to the one in Fultondale and they accepted it with no problem.
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December 2022 by ls Goodwin
This pharmacy is just straight up awful. Anyone else find it impossibly hard to get in contact with someone at the pharmacy over the phone? I can't believe I've waiting 45 minutes on hold just to get hung up on twice. This is ridiculous
