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April 2024 by Casey Terebo
Would not recommend!! This location specifically. I'm tired of putting in an order online, and it's never correct. Ordered a jacks chicken box 8 piece, got 1 breat, 2 thighs, and the rest wings. Instead of green beans I got 2 orders of potatoes, and didn't even get my apple pies. Couldn't bring the recipe bc the kid at the counter lost it! I'm just done, the third time that happened would be the last.
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April 2024 by LeAnne Word
Absolutely the worst customer service. If these teens don't like their jobs they can always go somewhere else. Rude staff.
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April 2024 by Mandy Mooneyham
I love that I can get a biscuit and gravy at 4 pm
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March 2024 by Stacey Adams
If I could give them zero stars I would. We came and ordered two shakes. We had to wait almost 30 minutes after asked to pull up. There was already another customer in front of me pulled up waiting in their order. They proceeded to scream for me to pull up from the drive thru window but I was up as far as I could go. It’s simple get the food out in a timely manner instead of coming to the window screaming three different times and your drive thru wouldn’t be backed up.
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March 2024 by Michelle Dunn
Took them 10 minutes for me to get ice coffee. Very slow.
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February 2024 by M. Anne Haynes
Love the burgers, chicken and coleslaw just not a fan of floppy crinkle fries. It's just too high school cafeteria for me.
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February 2024 by Ray Smith
Always a great
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February 2024 by Vesta Daniel
We were in Albertville, Alabama from Ohio to be with family. They recommended Jack's. A fast food place, yes, but the chicken fingers were juicy, tender and delicious! The Big Jack's burger tasted flame broiled with crispy lettuce, tomatoes and was oh so good! Great crinkle fries and a thick hand dipped chocolate shake! Our first time here, but hopefully not our last. Sadly, there are no Jack's restaurants in Ohio. And before I forget, the prices were really reasonable!
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January 2024 by Skeeter Logan
Awesome ice cream!!!
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January 2024 by Brad Tanner
Clean and friendly. Great service .Parking: Has truck parking. And good people.Kid-friendliness: They love kidsWheelchair accessibility: Plenty of access for wheel chairs.
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December 2023 by Darrin Jones
Food was great. The dining room was clean. Friendly staff!
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December 2023 by Jonathan Green
Dirty store Disrespectful Employees and Food was Under or
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November 2023 by Mark Weaver
We were the only customers on the place, treated like familyParking: Need more parking with larger spots for large vehicles.
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October 2023 by Jade Smith
Order was wrong, didn’t ask them to correct it. I ordered a chicken sandwich combo and received a bacon cheeseburger combo.
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September 2023 by john hollis
Imagine being allowed to look at the menu BEFORE you order? This jacks more often than not has someone standing outside giving people anxiety and not allowing you to look at the menu..."What do you want?"Oh I haven't been allowed to pull up to the menu yet...Guess you only want returning customers who memorize the menu.. not people who like to try something different or see what's new..Highly annoying for someone with anxiety but they don't care
