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June 2023 by mary
Quite honestly, I’m surprised the workers aren’t tired of me! I love sending letters, though I’m not able to come very often to send them. The staff is very friendly, and the interactions are always easy and quick, which I love very much! I’m usually in there 5 minutes max, though it’s usually shorter than that. Quick stops to the post office always make my day! :)
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April 2021 by Finan J.
I know what its like to be short staffed and overworked. Never is it ok to be unprofessional with customers under any circumstance!!! some of the employees on High st. are friendly and some are extremely rude and very unprofessional with how they speak to customers.
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December 2020 by J. M.
Very convenient and good service. It's a popular location, so it gets super busy (especially during the holiday season).
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July 2020 by Steve Downey
people at the post office in gilberttown Alabama was very helpful they helped me pick the right boxes that I needed to ship the products that I needed to ship
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August 2019 by Denis S.
I like this place. Always a window open to receive with a gentle sttitude Their job is so important and they are so humble. Running all day long to bring good news ,love letters,etc.... They are the heroes of our broken society. And nobody care but they care. Denis sanchez.
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April 2019 by Matt M.
I've shipped two packages in 3 years from this location. Both "disappeared" (i.e. were stolen) before they ever left Oakland.
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April 2019 by Sharon B.
I've been to this post office twice in the past two weeks and I can't figure out why it gets negative reviews. There is decent sized parking lot, the staff is helpful and there is s drive thru mailbox. It has everything you need!
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December 2018 by Jennifer R.
Friendly service and relaxed atmosphere. Biggest issue is poor signage to the customer entrance, which you cannot see from the road. Park in the lot and then walk all the way to the back, where you'll see a sign pointing to the right. Look for a sidewalk tucked in the corner between two fences. They have a self-service station to weigh your package and calculate postage, but the stamp machine is not there, so you'll need to bring stamps or buy some at the counter.
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October 2018 by Teak F.
So I give these guys a horrible review on yelp deleted it because I called the woman at the front desk a C U Next Tuesday!! So here I am again. Still I've only had one maybe too good experiences at this location which is very close to my house and I have to use most of the time unfortunately. They don't ask if you'd like the receipt you have to ask them for your receipt they like to close early to give short rude answers to questions like basically unless I'm forced to use the Postal Service I go to FedEx because this place sucks. Also yelp sucks for deleting my review over one word that they could've edited or ask me to edit. I'm convinced they get paid by bad businesses to make them look better.
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September 2018 by Valerie N.
I have ordered from two places that I have in the past and all of a sudden the postal service carrier cannot find my address. Event though they have before. No on is available to answer calls at this location. I am very frustrated. They are holding two of my packages and have not made another attempt to re-deliver. Is someone at USPS steeling my packages? Can someone please contact me...thanks.
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August 2018 by Alexa W.
This USPS location is just like any other one. Long lines at certain hours, nobody really wants to be there, but everybody kinda has to. Workers there are all friendly (friendlier than at many other post offices in this city, that's for sure!), but it's an absolute pleasure whenever Paul is around. He is one of the most cheerful, helpful and friendly USPS employees I have ever met. I've seen older women's eyes starting to sparkle and kids giggling when he's around :-) No really, Paul is the best! And he never forgets to ask you if you have enough stamps...
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August 2018 by Kaitlyn A.
There is a reason why people hate USPS. I brought my wedding invitations here, which I slaved over for months hand making, and wanted to be hand cancelled so that they don't get eaten up by the machines, or at the least not get the ugly markings. I was more than happy to pay for the extra service and stamp them myself, but they didn't have the stamp and asked me to "write" on the invitations "hand cancel". I was confused why that would work but did it anyway per their instructions. Guests received these in crumbled conditions with the machine marks anyway. I would have gladly gone somewhere else if they had just told me they wouldn't do it. Lying is such a crappy thing to do with something that means so much to others.
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May 2018 by Rey L.
The lines are always super long at this Post Office so be aware. I go to any Post Office with my phone fully charged so I can keep occupied. There always seems to be an open parking spot even though the lot isn't big. I tend to go to the main Oakland Post Office on 7th even though it's much farther.
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April 2018 by Victoria B.
This best customer service I have received ever from a supervisor! The back story... my mail and packages have not been delivered for two days. The mail just did not run! I know your asking then how did they get 5 stars, keep reading its coming. I called the office number listed on google and the manger Dave answered the phone. He explained there were issues with the office and mail may not have been delivered and my packages were not there. He assured my mail would be delivered today and to call back if no package is delivered. (Keep reading it's coming i promise) I did get mail but no package! I called back and Dave answered again. He tracked down my package at another post office and personally delivered it to my door! That is amazing customer service! I'm blown away and feel a little bad about telling Amazon to stop sending my packages through USPS.
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March 2018 by Lauren S.
Worst post office ever. It's never enough employees to handle to customer in-take and the lines are always ridiculous! Is this wasn't the closet post office to my home I wouldn't come here. Smh
