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March 2024 by Joanna Davis
Wouldn’t rate it at all if it were an option. Can’t count the times the orders have been incomplete and missing stuff. Every single time we do a mobile order it’s wrong or missing items aswell. Tried to call them and it’s busy or off the hook. Wouldn’t order a family meal that’s for sure one piece of toast and a single serving of fries w 3 tenders ain’t it. Husband told em it was wrong and they still didn’t fix it properly..
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March 2024 by Summer Reynolds
Fast and
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March 2024 by Hattie Brown
Super good
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March 2024 by Jon Longshore
From the staff to the food, this zaxby’s is top tier! New building and extremely clean!
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February 2024 by Alicia Brown
Great food and service.
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February 2024 by Andy Anderson
Drive thru service was spot on. Efficient ordering and probably the quickest we have received our order at any Zaxbys.Keep up the great service and maintain high food quality. This location will be a go to if we are ever traveling in this direction again!
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January 2024 by macluvva
Enjoyable experience and great, hot, fresh food with excellent staff service. ?
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November 2023 by Robert Cannedy
The blond manager is very very rude. She is nit made for customer service and gives this place a bad name.
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November 2023 by Johanna H1961
The managers Kensley and Amber are both rude to the employees. I don't even know how they can function in that environment. Reading the reviews it's no wonder why the food is way better than the service and the cleanliness. The owner needs to investigate those two managers.
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November 2023 by Austin F
Not only is the food always lukewarm and the service terrible beyond reason, I'm a DoorDash Delivery Driver who picks up orders from this location a lot. They are always slow and rude to all their customers, which I'm used to, but today, they dropped the ball. The other day I picked up an order and delivered it to the wrong house by accident, across the street from where it was actually going. I took a photo of it as Doordash requires us to, but because it went to the wrong place Zaxbys had to remake it. When I returned to the location a few days later, the manager "Kelsey" or "Kasey" (I think that's her name, a white lady with blonde hair") made a discriminatory comment about my disability, and told me if I continue taking orders that "aren't mine" she'll report me to doordash. I told her I have pictures of everything, offered to show her and she didn't care. I had this same issue with McDonald's as well. Just because we're people who make honest mistakes it doesn't mean we're thieves. I'm sorry that you're sad about your career choices in managing a fast food restaurant, but it's not our faults! We're trying to make a honest living too. I would give this place 0 stars I could. Tearing down a church of all things to build a Zaxbys here in Greenville was a bad option, corporate please improve your store.
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November 2023 by Michael Miller
Good food, good service, no problems.
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November 2023 by Jonathan Sides
This is a good Zaxby's. They were fast even though they were extremely busy. The food was prepared well and taste great.
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October 2023 by Austin Fortson
Not only is the food always lukewarm and the service terrible beyond reason, I'm a DoorDash Delivery Driver who picks up orders from this location a lot. They are always slow and rude to all their customers, which I'm used to, but today, they dropped the ball. The other day I picked up an order and delivered it to the wrong house by accident, across the street from where it was actually going. I took a photo of it as Doordash requires us to, but because it went to the wrong place Zaxbys had to remake it. When I returned to the location a few days later, the manager "Kelsey" or "Kasey" (I think that's her name, a white lady with blonde hair") made a discriminatory comment about my disability, and told me if I continue taking orders that "aren't mine" she'll report me to doordash. I told her I have pictures of everything, offered to show her and she didn't care. I had this same issue with McDonald's as well. Just because we're people who make honest mistakes it doesn't mean we're thieves. I'm sorry that you're sad about your career choices in managing a fast food restaurant, but it's not our faults! We're trying to make a honest living too. I would give this place 0 stars I could. Tearing down a church of all things to build a Zaxbys here in Greenville was a bad option, corporate please improve your store.
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October 2023 by Austin F.
Not only is the food always lukewarm and the service terrible beyond reason, I'm a DoorDash Delivery Driver who picks up orders from this location a lot. They are always slow and rude to all their customers, which I'm used to, but today, they dropped the ball. The other day I picked up an order and delivered it to the wrong house by accident, across the street from where it was actually going. I took a photo of it as Doordash requires us to, but because it went to the wrong place Zaxbys had to remake it. When I returned to the location a few days later, the manager "Kelsey" or "Kasey" (I think that's her name, a white lady with blonde hair") made a discriminatory comment about my disability, and told me if I continue taking orders that "aren't mine" she'll report me to doordash. I told her I have pictures of everything, offered to show her and she didn't care. I had this same issue with McDonald's as well. Just because we're people who make honest mistakes it doesn't mean we're thieves. I'm sorry that you're sad about your career choices in managing a fast food restaurant, but it's not our faults! We're trying to make a honest living too. I would give this place 0 stars I could. Tearing down a church of all things to build a Zaxbys here in Greenville was a bad option, corporate please improve your store.
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October 2023 by Jason Young
Don’t stop here. 30 minute minimum for your order. Choose somewhere else!
