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May 2023 by Allison Fields
Own a rental condo in orange beach. Needed to replace a broken bed frame before the next guests arrived. Told the sales rep all of that over the phone and made sure that they could deliver, assemble the new and dispose of old one since I was not local to do it myself. They said no problem. I called back to ensure it was done and old one was disposed of, they said yes it was taken care of. My guests arrived to clean sheets taken off the bed and thrown on the floor, the broken bed frame still assembled and the new bed frame still in the box against the wall (see picture). I called mattress depot and they told me if the bad frame is attached to a headboard they can’t touch it. Fine, I understand your policies but someone could have called and told me that. I spoke to your employees multiple times who never mentioned it being attached to a headboard to be a problem and who assured me the job was done and it wasn’t. I had to pay $250 for my guests to go sleep elsewhere on top of all that I had to pay someone else to go fix what mattress depot told me they could do and told me they did do. Moral of the story-don’t count on mattress depot to do what they say unless you can inspect it yourself.
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March 2023 by Wally Nowacki
Very helpful and knowledgeable. Jason was of great assistance to me with pricing, etc. Good customer service.
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September 2022 by Richard Kelnhofer
Great customer service. We had issues with a bed frame at our rental unit in Orange Beach. Called Mattress Depot and they helped get a new frame delivered quickly. Having a vendor partner you can trust is extremely important when self-managing your short term rental. Thank you!Phoenix X - 811
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August 2022 by Mickey Greer
Jason @ Mattress Depot in Foley is a great person to deal with. Perfect customer service.
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May 2022 by Amber Cooley Wilson
Tim, was very helpful and friendly. Will recommend Mattress Depot.
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February 2022 by P Epting
Bought 2 king mattresses from Jason. I liked supporting small businesses in Gulf Shores. The big box mattress store I didn't like. Mattress Depot has a 10 year warranty on their mattresses, they build their brand mattress right here in Alabama, and they have been in business for the last 20 years. Give them a try!
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December 2021 by Joyce Stone
Extremely reasonable prices, great value, excellent customer service, store brand very comfortable, guests comment on comfort.
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November 2021 by Julie Brice
Exceptional above and beyond service! Kind and caring staff that want satisfied customers. Hopefully won't need a new bed anytime soon but will definitely go back, and recommend to anyone.
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October 2021 by Hagen K. Smith
Amazing store! The owner was very knowledgeable, helpful, and friendly. Was very patient with me and answered all of my questions. Definitely recommend.
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September 2021 by Bubba Leon
Great to work with from order to delivery!!!
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December 2020 by Greg Hathorn
Excellent experience. First rate service. Provided information on the products, both pros and cons, for our intended use in our rental unit. No pressure. None of that pressured sales talk about sales and time running out, or limited inventory. Just casual conversation with the owner, Mr Jameson. Purchased on Wednesday, delivered the next day right on time. BTW, their store was damaged by Sally, so they've had that to deal with, on top of both Mr. Jameson and his wife having Covid over the summer. Both are recovered now, but his wife spent weeks in ICU. Solid local business folks.
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October 2020 by AheadMatthewawsome
In 1492, Columbus sailed the ocean blue. To celebrate Mattress Depot! Having it’s huge, in store, warehouse sale! Now though Monday, save 50 to 80 percent. And get a free box spring! Check out these prices! Twin $159, Queen Pillowtop $299, King Pillowtop $499. And all with free box spring! Matress Depot, the Gulf Coast’s leading mattress store.In all seriousness, if I ever get to the Gulf Coast and need a mattress or a box spring. I’ll know exactly where to go, as they truly have low prices! I hope you are all doing well after Hurricane Sally, the whole world is thinking about you!
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October 2020 by christiana williams
Surpringly great prices and delivery in town is only $45!!! Stop here before you stop anywhere else
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September 2020 by Gregory Harris
I was looking for a new mattress and was lucky enough to have met Robin who was incredibly thorough and patient throughout the whole process. His guidance was spot on and very catered to my specific needs. He made this whole experience was smooth and seamless. Thank you team, especially Robin for making this such an enjoyable experience!
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August 2020 by Patrick Dittoe
Chuck ( the manager)did what he said he would do and helped us out of a tricky situation. That is pretty rare in this crazy world.
