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April 2024 by Chris Powers
I live down near this McDonald's and this is probably the worst run establishment here in Gulf Shores. Today the sign at the drive through said they had Lemonade, which they did not. In explaining this, the woman on the speaker said that she doesn't work here, she is just helping out. Unfortunately, this is not the first time where they are out of things or the staff is of questionable skill set. It has been this way since we moved here so I'm guessing your experience will be random as well.
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April 2024 by Bobbi
It was not the best Mickey D's but it was warm and edible. We ordered 2 Big Mac meals-the Big Macs were drowning in sauce, warm fries, and over iced/watered down sodas.
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April 2024 by Kayle Vines
Went to McDonald’s with my kids tonight and there was the sweetest lady working her mane is crystal I believe it is she brought our food to us and talked with us I have never met someone so sweet.
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April 2024 by Doug Schaffer
Great coffee...friendly associates
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April 2024 by Judy
Our breakfast was in the Warmer TOO long!! I was so looking forward to a nice meal.
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April 2024 by Diane Martin
Employees were very nice and respectful!!
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April 2024 by Jon Sullivan
Great staff, you have to understand when it's tourist season down here. It's always busy.
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April 2024 by Rick Nash
Ordered a large mcfrappie got a small ice coffee.
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April 2024 by Zach Schneider
Food took forever. Employees shouting at eachother in the back. Ordered a 4 piece nugget meal for my daughter, get home open it up, and the chicken nugget box is full of pickels and no nuggets....not sure how that one could have gotten screwed up on accident. It's a good thing I'm only here for vacation, because I wouldn't come back if I lived here.
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April 2024 by Wyvon Childers
They have terrible drive through service. Do not expect to get through in a hurry. 17 minutes for my grandson chicken
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March 2024 by Olivia Viers
I usually do not leave bad reviews on establishments I had a bad experience at, but I believe I should for the safety of others. We had been traveling all day to our spring break destination and just wanted to sit down for a nice meal. Most decent restaurants were closed by 9pm. So we decided that McDonald’s was the only option we had at 10:00. So we come in and see a huge line of people, probably 15 or so, waiting to receive their orders which were all ordered either by self checkout or through the mobile app as there were no employees at the registers. We ordered and sat at a table. After about 15 minutes into our wait we saw 5 people leave and just forget about their orders and money. Many people were very irritated including us. After about an hour of waiting we were given our food. The employee that helped us was in her pajamas and did not have a shirt or name tag to indicate she was a staff member. She didn’t even have any remorse for the situation. We were given the wrong sized drinks and fries. The fish sandwiches and burgers were both undercooked and there was toppings missing. We were truly disappointed and disgusted with the lack of cleanliness and respect from staff. We definitely will not be returning!
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March 2024 by Travonta Kirby
Absolutely horrible I found a worm in my chicken nugget and the lady yelled at me a gave me 3 more nuggets p.s. I got a 20 pc ????????????
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March 2024 by Tyson Lee Danz
I thought that I've had bad experiences at McDonald's, but never in my 21 years of dining in these establishments have I ever received a Breakfast burrito that was thinner than my 90 pound grandmother's wrists and skimpier than the girls I went to high school with. To be fair, it's a gas station McDonald's, but it's a busy town during spring break.Out of large cups, forgot a burrito and very few workers, maybe 2 or 3. Truly wack!
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March 2024 by Lindsey Smith
Thank you for having the Shamrock shakes in stock. My husband went to several other local locations and they were “out”. You made the day for 3 of our little girls who had been looking forward to it.Also, the service is always quick here, employees are respectful, and the food is always good. Thank you!
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March 2024 by cin Aguilar
Napkin holders had no napkins, tables were dirty, floor needed to be swept. Bathrooms were dirty, a male worker was in there cleaning the women's restroom and during rush hour. They should try cleaning it either early or late at night. Maybe I went during a bad time but for being located near a tourist area I think they should have it looking clean and more presentable specially during spring break season.