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November 2023 by Karli Day
Cody is the BEST!!! I don’t know anything about cars and my tired was flat. He helped me through the whole process. Made me feel comfortable going to a car and tire place. I didn’t feel like he was trying to sell me things that I did not need for my car. Thank you again Cody!! ???
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November 2023 by Jackie McDavid
Very professional, great people & service. Tire pressure censor came one and when checking our tires there appeared to be an object, possibly a nail in one of the tires. It was late Friday afternoon and after the tire store down the road where we purchased the tires couldn't help, we went to Mavis. They immediately checked the tire in question and determined there was no nail, the object in the tire was a tire plug (these tires were purchased as NEW from another local tire store). The Mavis employee checked for a leak or other issues and determined the tire was safe, checked air pressure in all other tires and had us out of there in less than 15 minutes at no cost. Our new go to store for tires & brakes. Thanks guys!!
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November 2023 by Jack Callaway
I was down here for a weekend from Arkansas and got a flat. Took it to Mavis early Sunday morning and they changed out my tire in a half hour. They even put the spare back in its spot in the trunk. Excellent customer service
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November 2023 by Blake
Got towed in through triple A with a locked caliper on a beach trip, Madison was able to get me in and out next day, even with having to order parts. Couldn’t be more grateful for these people, kind, courteous and did great work. Highly recommend.
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November 2023 by Vicki Avans
I had my car towed to Mavis today for a flat tire. Madison was awesome. She made it so easy to take care of it while I was at work. They also informed me of something else that needed to be done. I had been planning on taking my car to be checked out but hadn't had time. They checked it without me even having to ask. I had them replace tires, aligned the front end and replace my shocks. Really glad they suggested it because I was not thinking about these things that really needed to be done as well. They did a great job and were very professional. Highly recommend.
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November 2023 by Lori Burnett
Cody and Rolando thank you so much for helping us out, while on vacation. We had pickup a screw in our right front tire (condo was being constructed beside us). They had us in and out less than an hour !!!! Tire was plugged and swapped positions with one of our back tires in such a short amount of time. Cody was very nice and came out to update us. They were working quickly and SO NICE though they was short staffed. I REALLY DO RECOMMEND their business. Thank you Gulf Shores Mavis and tires and especially THANK YOU to CODY AND ROLANDO you guys are expectational employees and a wonderful asset to your company. Hope they give you a raise for how well you do your job and the customer service you give. I wish I could have given you more stars. Lori and Jesse Burnett 10/8/2023
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November 2023 by Joua Nelson
We came in as a walk-in. We waited here a longer than what we were told, but Madison and her manager were apologetic about the long wait. We had a hole in our tire and they were able to patch the tire and they waived the fee for us. Madison was friendly and recommended a restaurant for us to try.I'm a little disappointed that the mechanic got oil all over our brand new seat covers. We recently got them the Wednesday before our trip to Orange Beach. Thankfully, I was able to get it out with Dawn Powerwash. But overall, great customer service.
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October 2023 by Eva Ramos
Always amazing service at this location! First time visiting was to get a new set of tires and Madison was super helpful, honest, and trustworthy with her recommendations. Today I had a nail in one of my tires and went in last minute. Madison was there yet again with her positive energy and got me in and taken care of quickly and professionally. Highly recommend and appreciate the fast and reliable service and customer service by their friendly staff. Thank you.
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October 2023 by Becky Kiper
100000% recommend!!! I noticed my tire pressure was a little off and stopped in at the Gulf Shores Mavis to have them check it out. They were EXTRAORDINARY! Customer service was exceptional, Cody and the guys took great care of me and my car. I will be a lifelong customer. Thank you gentlemen for making me feel safe to drive again! (There was a nasty nail in one of my brand new tires and they patched it!)
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September 2023 by Angela Lovoy
The best place ever! Excellent customer service. On vacation, needed emergency service, Good Year would not help! A+++
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August 2023 by Kent
Mavis had the trailer tires I needed in stock and beat internet pricing. Everyone was friendly, and the service was done in a timely manner. I dropped the wheels off, and they were ready when I was told they would be. I'm very satisfied and would definitely recommend Mavis.
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August 2023 by Jennifer Fox
Fast, efficient, professional service. My boyfriend had a nail in his tire, they had us in and out in less than 10 minutes. Highly recommend!
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July 2023 by Leighton OConnor
Great service. Friendly & professional staff. Very knowledgeable techs. Great value.
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July 2023 by Jennifer Lee
Great people, great service. We had tire trouble, and they made sure to get us back on the 12 hour drive just as soon as they could. Highly recommend!
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July 2023 by Kerstin Green
I recently had a flat tire and of course it was on a Sunday! Trey at mavis tires was so helpful and friendly. The service was great and I really appreciated it!