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March 2024 by Dana Fallentine
Many missing packages & they forget to lock my mailbox.
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February 2024 by Lucy Jaffe
If you’re staying at the beach in a rental don’t expect to get any packages unless it’s sent by fed ex. Amazon and EBay sent USPS and we got none of it. It was all sent back to sender. Very frustrating as we had no idea this was how the post office dealt with packages here.
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October 2023 by Арина Наборс
The mail delivery guy loses his packages! for the second time in two months! the first time he mixed up my mailbox with another, well, at least he managed to pick up my parcel and we solved the problem and again the problem and the same scenario! but no one returned anything to me!
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October 2023 by Timothy Petrose
Terrible hours.Never open before 9 am. That's way too late for a business especially Postal.Take your business to UPS, THEY ARE OPEN FOR YPUR CONVENIENCE.
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October 2023 by Errolyne Miller
Consistent problems with the local post office in Gulf Shores. It’s like they don’t even put forth the effort
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July 2023 by Corrina Van Brunt
TOURISTS BEWARE! I ordered a package through Amazon and they had it delivered through USPS. Since we are at an Airbnb, we called USPS the day before it was supposed to be delivered to ask them to deliver it to the door as we don’t have access to the mailbox. They said that they could do that! They said they left a note with the carrier and took our name and phone number to call us when it delivered. Next day, I get a notification from Amazon that delivery was attempted and that they need more info to try again. (There was never a knock at the door or a phone call for attempted delivery). About an hour later, we get a call from the post office that our package is there to pick up. We go to get it, and we are charged $17.00???? I ask why and was told that we had to pay since it was a non deliverable address and they had to be the in-between. We already paid for shipping through Amazon, and we called the day before to make sure nothing like this would happen. They chose not to deliver it and we had to pay $17. The worker also did not try to resolve the situation or try to find out who we had talked to yesterday who told us it would be delivered to the door. We are very upset and would not recommend ordering or shipping through this USPS post office.
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July 2023 by Zach Hanna
Due to some errors on my hometown post office regarding my passport, I was out in a bind thirty days before my honeymoon. While being on the road in Orange Beach, Joe at the desk helped me through what I needed to do and went out of his way to make sure I was setup for success! Give that man a raise for sure
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June 2023 by Jacalyn Schussler
They are too lazy to get out of the vehicle to deliver a package. If it won’t fit in the box, you’re not getting it delivered.
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April 2023 by Stephanie
I truly want to show my appreciation to the helpful folks at USPS. I had a package missing and the postal lady was very helpful. She even walked up to my door to talk to me about a package that was missing. I don't know her name but thank you so much. We need more people that take pride in their work. You guys are awesome. My issue was resolved quickly and a new package is on the way! God bless!
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March 2023 by GA Parsons
Great customer service! Joe helped us through the passport process so effortlessly!!
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February 2023 by kevin jewell
Hands down wost post office expierence of my life. They lost my general delivery package (tracking said it was delivered) and then worker proceeded to raise his voice to the point of yelling to tell me, they, a post office, doesnt actually accept general deliveries.
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December 2022 by Rachaelbeatsworld
The staff are friendly and conversant. Even when the line is to the door, it goes pretty quickly. They always do their best to get you in and out quickly and try to have a quick little convo with you whole you're at their window.
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October 2022 by Oriana Girbau
WORST EXPERIENCE OF MY LIFEThe person who attended me made me pay for insurance that was only going to cover $50 for a box that I delivered with all my winter clothes, the box was 52lbs.OBVIOUSLY my box was lost and someone else has my winter clothes now for $50Since April I have been appealing to my box and NOBODY pays my $ 4,000 that was inside.
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January 2022 by Kelly N.
Always friendly & fast (as humanly possible) service!! Visiting the post office in my previous hometown was about as fun as getting a root canal. The Gulf Shores post office is always pleasant and post office visits are no longer a dreaded errand.
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April 2021 by LeudisFit
Really bad experience! I ordered some medications I needed for this Friday, I ordered on last Monday it was delivered on Thursday to the wrong address, I went to the post office, they took my number, the delivery man just told me “Maybe one of your neighbors has your package, I think I put it in the wrong mail box” it has been happening a lot lately on my apartments complex because I went to the apartments office to see if my package was delivered there, and they said some neighbors complained about the same experience. I hope they be more carefully about people package.
