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October 2023 by Katie C.
This place was packed but we got great service at the Walmart in Gulf Shores. We always were able to get everything we needed!
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October 2023 by Todd M.
I went the first time and no buggies. There were two employees standing against the wall that said I could get one in the parking lot. there were 2 employees running all the self checkouts and no one else to be found. the shelves were empty and the place was in disarray. I placed an online order the next day to give it a second chance. When I picked up my order there out of stock items and many substitutions. I didn't get any of the substitutions and went inside to shop for myself. when I got inside the items I ordered were on the shelf. this store has by far the worst management I've encountered in a long time. There was man in the produce department who was busy and working. I have to this store off and on for 6 years. I dont know what has happened in the last year, but this is not a good place to spend money. Go somewhere else.
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August 2023 by Stephanie S.
Oh Walmart how you disgust me, even more so now. Today when we visited there were so many inconsiderate employees who were stocking the shelves and didn't give two sh**s about customers. One manager even told one "there are customers waiting to get thru", the employee continued to hold everyone up.....
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July 2023 by K A.
This store is obviously always crazy due to location. I always go first thing in am with no issues. Recently our battery died. The gentleman in the car center was friendly and helpful. Tested our battery and had the new one waiting inside when we went in after.
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June 2023 by Brooke S.
I came here BY MYSELF first thing in the morning to get ready to go out to the beach. Employee needs to get a grip because she accused me of hiding someone I came in with, again I'm completely alone, I guess thinking I was trying to buy someone alcohol. I do understand this is an issue they sometimes have but she was VERY RUDE!
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June 2023 by Justin H.
My wife did a grocery order two day in advance for 10-11am pickup.They missed our time and sent email saying our order was delayed, we said no problem and rescheduled for 5-6pm.7pm it still wasn't ready so we cancelled and went to rouses to pick up our own groceries.
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December 2022 by Bart J.
This is a big boy Walmart unlike the Neighborhood Market we normally frequent. Have used the automobile service before and had good luck there. This store is well stocked for the most part and you can usually find what you need. Large parking lot and a pretty good crowd it seems all the time.Certainly will return, especially for Christmas!
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September 2022 by Steve R.
Cashier made a mistake and would not refund my money. "No refund policy" he said. So I was basically charged extra for an item I didn't buy. Guess it serves me right for going to a Subway inside a Walmart. Lol
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March 2020 by Jana B.
On way to festival at lake shelby but it was crazy crowded like most of them now..I didnt want to walk from the pier to there so stopped at walmart on the way home. It is a nice big store and there produce looks great..so a couple hundred dollars later we are on way to cvs..we did get things in cause the virus comes here also..but its stuff we will use anyway..
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January 2020 by Sarah K.
Went to the Gulf Shores store several times during January for fishing gear. Had a large selection of tackle available. Went back for the end of season College cloths sale and picked up shirts. Ended up returning for Groceries and found a good fresh selection of fruit/ veggies and a large meat department. Workers were helpful when I needed them. With the large amount of bad reviews I just didnt see it. Try Shopping in the morning before its busy and you probly wont see it either.
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January 2020 by Bob W.
We have been in Gulf shores for a few months now, It seems this Walmart has changed management they are always out of name brand things they're out of produce their out of the things that people by the most and the n*** if the door that looks at your receipt when you walk 5 steps from the check stand to be sure you haven't stolen anything says well we've been busy don't they know they're busy this isn't the 1st day they've been in business they should be used to it and I'll guarantee you there are trailers full sitting back at their doc or there's product on their dock that these lazy employees are too lazy to put out or they don't schedule enough people to stock selves we won't be going back to this Walmart. Target literally is 5 miles up the road there's is a cleaner store they have better stuff and they're not any more expensive than Walmart There's also Rouses which has quality merchandise there's a Walmart neighborhood store in Orange beach that only has groceries and cleaning supplies and most the time that's all we really need, anyway we don't need clothes and furniture and hardware and all that so if I was you I would stay away from this store. management could care less if you enjoy your experience or not they don't give you any break for checking yourself out there trying to put in more self check stands in order to lay people off you really want people to be jobless? Good bye Walmart Gulf shores
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December 2019 by Ben Nobles
Stood in line behind 6 shoppers for 18 minutes. Finally moved to the self service registers. Only 5 in line there.
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September 2019 by Caitlin K.
Wow this store is PACKED. They were out of everything name brand. It was very annoying. The self checkout line was sooooo long but the employee was very nice that worked the line. Won't be going back. Vacationers-- there's a Walmart Neighborhood Market close by, try there. They are fully stocked and not nearly as crowded. What a weird Walmart experience, that's all.
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July 2019 by Amanda W.
This place is VERY busy, however everything is easy to find if you ask an associate or have the app to help you navigate. This is the Walmart I come to when I am in Alabama, and I love it. They have pickup grocery, and delivery! If you use EBT/Snap they also accept that with pickup.
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July 2019 by Stan Bonis
Awful auto repair department. They put on new tire and used old stem and didn't even install that correctly. Refuse to own up to their mistakes. Some nice people there. Don't expect manager to speak with you. Caveat Emptor.