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November 2023 by Brandy Jarrell
I have the worst fear of going to the dentist however Aspen Dental makes all that fear go away! I was so comfortable being there they talked to me explained things to me. They were all really nice and helpful I highly recommend!!
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November 2023 by Angela Scott
Very nice staff and doctor. It was very pleasant experience but disappointed I can't afford the treatments I need to save my teeth and smile? I really don't know what I will do.
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November 2023 by Angie Foutch
The dentist was very honest with me about his recommendation for my dental plan. The only thing I didn't like was being left for long periods during x-rays. But overall it was a good experience.
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November 2023 by Nathan Strong
This place is a scam. My wife called and asked if they did tooth extractions they said yes. She also inquired how much it would cost and we were told $135 per tooth. I go in thinking I'm close to having my pain delt with, no such luck. Not only did they misrepresent what they would do, they misrepresented the cost. Ended up costing us $198, not for an extraction but for the " free" x-rays and consultation. Absolutely the worst experience in any dentist office I have ever had. Keep far away from this place. Location is Guntersville, Alabama (Aspen Dental)
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November 2023 by Cathy Beasley
Staff was not talkative. Unaware if they unstood English well or just didn't talk. Wait was extremely long. 8:15 am appointment and got called back to start xrays at 9:30am. Finally saw dentist at 10:45. Was sent then to schedule extraction for a broken tooth. Finally left at 11am. Due back Friday for extraction. Will see if they do better before I agree to anything else.
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November 2023 by james johnson
After finding out we did not have insurance the level of options were lowered and seemingly only wanted to do the minimal amount oh care when the dentures that were made by aspen at a cost to my wife of $3K broke she had to pay before service was even rendered. Not helpful as they should have been on a product they supplied. I was thinking of getting a new set of dentures but will seek elsewhere,
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October 2023 by Teri Denton
If I could do ZERO stars it would be more accurate. They expected me to pay $8K in dental work that needed to be done. Like it would take a year to do them all. It’s also just an assembly line. The assistant that did my stuff tried to ask questions with a mask on facing the opposite wall behind me. They boast about how caring they are on website but kept poking my broken tooth I came in for. I had to tell them to prescribe an antibiotic. And for pain he prescribed ibuprofen. Changed dentists immediately the next morning. Do not recommend.
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October 2023 by Kim Dilbeck
They charged the care credit card I got almost 3,000.00 before doing much of anything. Every time I have been there I see another person. I get in a room they come in do or ask a few things then goes to another room. I haven’t gotten anything they said I would. I was supposed to get my permanent front plate and they said 2 weeks. It’s way over 2 weeks so I called and they made me an appointment for a Saturday. I am not impressed by anything they do there. I have to get my front teeth before I can go anywhere else. The temps they put in keeps coming out and I have to watch what I eat. This is ridiculous and no kind of professionalism at all.
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August 2023 by Josh B.
Worst place I have ever visited, paint stripped off the walls in patches in their x-ray rooms, dirty, long waits, ~early~ morning phone calls to see if you'd like to move your appointment up by an hour!Do not get your appointment here.And I still have to leave a review about the dental work!(Dawn, sending a message will only make my review more detailed)
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July 2023 by Teresa Maynard
So for the last 3 years I have been dealing with Aspen Dental about my denture. First when I went in they didn't Ask my which denture I wanted, they just automatically chose for me. Of course, it's the most expensive one they carry. Probably because I qualified for a dental credit account.I go in; have the extractions done and they make the new temporary denture. The person that made it, didn't even have the teeth even. The front teeth was in a curved line. Had trouble with it the whole time.Then the pandemic hit. I had to wait 3 extra months to get my permanent denture. I gave them a picture to go by. Part of it was done right. But it wasn't the correct shape my original teeth were. It was too long on the back left side and digging into my jaw. I had great suction tho.After having it a few days I went back for an adjustment. They shortened the length of the teeth too much. They took too much off the back left side. Then denied taking any off that back left side. It significantly decreased the suction. Started having to use glue.I went back for another adjustment, and told them about it. They didn't really do anything.We have done adjustments and a hard realign. Still don't have the correct suction.I told them that it had lost suction, it was the wrong shape n the teeth are too short. And I asked for a new denture.The dentist told me that my hard palette was too flat to get the suction. I told him that was funny since before they cut off too much I had great suction. They wanted to do another hard realign. I don't see the point. It's not going to make the teeth longer. Its not going to correct it so that I dont have trouble eating. And it won't change it to the correct shape.I have asked on more than 1 occasion for a new denture, they refuse and try to give me an answer that they think will shut me up.I just want a denture that I don't have problems eating; I don't have to use glue with and returns my smile to the way it should be. I smile now, and because the denture is too wide, I can barely smile. And you can't really see my teeth.If someone is paying $2000 to $3000 for 1 denture, I would think it would be done right. Just frustrated and disappointed.Now on the flipside, the dental hygienist that has cleaned my teeth was awesome! She did a great job and was very helpful.
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June 2023 by brandi mclemore
If you are scared of the dentist then this is the place for you to be! They were so much more patient and kind to me because I was nervous. This dentist office is AMAZING , you don’t have to fear the dentist any longer, just go to Aspen Dental in Guntersville!
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April 2023 by Charlotte Mulvihill
So far I am loving Aspen Dentures. The service was friendly and efficient. Best of all they accommodated my needs. I love my smile and they are comfortable. I don't think I could ask for more.
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April 2023 by Wes Fowler
Awsome. Most efficient place I have been in. Staff was great. Celeste, the regional manager took great care of me and took the time to straighten out my insurance issues. Very friendly, articulate well spoken and professional. Dr. Singh was awsome and took the time to explain everything he did, even giving me a mirror to see what he was talking about. The entire staff was great. Loved the experience and will not go anywhere else. Suggest everyone needing dental care check them out. You won't regret it. I don't usually talk highly in reviews, but I give credit where credit is due. Can't wait for my next visit.
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April 2023 by Laura Wilson
All they care about is taking your money.. They could care less if you are comfortable or happy with their services. They lady who answered the phone was rude. When I talked to another lady about costs for the service I wanted she gave me an estimate over the phone but when I arrived for my appointment she said that the numbers were only part of the service but that’s not what she said over the phone. Also after I arrived to my appointment they brought me back just to tell me I needed another appointment for a scan that they couldn’t do and would have to go to another location. Why waist my time bringing me into the office just to tell me that when that could have been handled during the phone call. When I expressed my concern about my fit being wrong and that it had never been correct she told me that they aren’t god given teeth and I’ll never have a perfect fit. If that’s the case then you need to change your guarantee that you advertise. Because I’m not 100% satisfied and they offered nothing to help fix the issue. Will NOT go back.
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April 2023 by David Williams
I was very satisfied with my visit. The staff are all very friendly. The best experience I've had at a dentist in a long time.
