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October 2021 by That One Potato
Michelle at this location was very helpful, an understanding. She gave me an my mother one of the best experiences with customer service I have ever had at a cricket dealer. If you need help Michelle can help you
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March 2021 by joan Riggs
Great people
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November 2020 by Phoenix
These people don't deserve even 1 star. I went to the Guntersville location last Friday and I spent nearly $50 on an accessory. First of all, there was no upfront price on the item. Second, it was a recommendation of the employee. Today is Tuesday and they've already broken. I still have my receipt and I went back to the same location for a refund. The same little girl was there and she had the nerve to tell me now that there's no refunds on accessories!? So, now I have a broken product and I lost $50!! I should have been told about that (non refundable) before I bought the item! I will NEVER go back to this store!! I will be contacting the company and file a complaint against this store!
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June 2020 by Sky 01
These people don't deserve even 1 star. I went to the Guntersville location last Friday and I spent nearly $50 on an accessory. First of all, there was no upfront price on the item. Second, it was a recommendation of the employee. Today is Tuesday and they've already broken. I still have my receipt and I went back to the same location for a refund. The same little girl was there and she had the nerve to tell me now that there's no refunds on accessories!
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January 2020 by Harold S
Cricket is cricket. Low selection on regular phones unless you are wanting 1000 dollar iphones