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May 2024 by Felicia Flowers
When I received my food, it was cold. However, I asked if they could remake the order, and they did.
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April 2024 by Brad Fleming
Ice cream machine broken
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April 2024 by Isaac Sellers
Food sucked, drinks were watered down,employees were disrespectful, after I sit in line for 20 mins wouldn’t recommend my exit go to this place
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April 2024 by Dwayne
Im loving it!
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March 2024 by Jibrail Oliver
Perfect Fresh
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March 2024 by Karl Jacobs
Hair in my sprite.
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March 2024 by Dixie “LittleStinker” Belle
Everytime I go there, my order is messed up & I usually spend $60+!! Today was the final straw when a hair was found in the chicken sandwich I had purchased!! Gross & incompetent!!
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March 2024 by Charlene Kennedy
I came through the drive thru at 6:30am this morning. I got to work only to realize every aspect of my order was incorrect. I was given a biscuit instead of a mcgriddle, there was no hashbrown even though I ordered a combo AND was also given the wrong drink. I called over there to make them aware and there was no apology, no nothing. In fact the girl I spoke with, KYLIE was her name, was extremely rude. I am truly not one to complain, but the way I was treated this morning is completely unacceptable. I asked to speak to a manager and she stated she was the manager which is very hard for me to believe due to her customer service skills which are obviously non existent. She seemed bothered that I was even calling to make them aware of the issue. I told her if they can't bring me the correct order (I work literally across the street and they've done this before in the past) then I would like a refund. She seemed appalled that I even mentioned bringing me my correct order and said VERY RUDELY, "mam, we can't just bring you your order", as if I was demanding that on the phone even though I wasn't. Then she said to come by and they'll give me the correct order. I told her I was at work and could not leave. So then she says "well you have to be here in order for me to do a refund and you'll need to bring the order with you". I was shocked by this. For one, to not even apologize for my order being completely incorrect and act like its irritating her that I'm even calling to make them aware of the situation, and then tell me to bring the order in instead of offering a free biscuit next time or telling me to keep my order and still offer a refund or just something to show that they're sorry for the inconvenience is completely unprofessional and rude in my opinion and I work in customer service every day. I will be by there on my lunch to collect a refund and if I am treated the same way I've been treated by KYLIE this morning I can guarantee you I will not be back to this establishment.
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February 2024 by White ShadowCV
One of the best I have been to in a while.
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February 2024 by Shawn Swichtenberg
They do have a indoor play area for the kids.
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February 2024 by Debra Evans Clanton
Best one
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February 2024 by Bellamy Gibbs
I love going into this McDonald's. They are very clean and polite. They one lady I go to named Nancy. She is one of hardest working managers there. She treats her employees like humans and is so polite to everyone. She makes ppl laugh and it really changes the atmosphere at a restaurant like that. Keep up the good work Nancy. Thank you for making a difference. The world needs more like you...
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February 2024 by J Hall
We got out chicken buggies and headed to the vb courts!
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February 2024 by Whitney
The drive through moved very quickly. The person taking the money was actually cracking jokes.
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January 2024 by Ricky Harmon
The McDonald's in Guntersville was a good stop. The restaurant was clean with modern decor. They have kiosks so you can place an order from the dining room. I did stand at the counter for a few minutes without anyone talking to me, but my oder came out quickly and the food was good. The fries were hot and crispy. I'd call this an upscale McDonald's. They also allow you to round up your total for a donation to Ronald McDonald House.
