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October 2025 by Gene Miller
The sales person was courteous and knew the products.
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October 2025 by D\u0026F Equipment Sales, Inc.
Fast, local, and reliable for IT supplies!
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October 2025 by Laurie Rockman
2 people in there and were clueless where the road atlases were or if they had any or to help us look. Thank goodness they had 3 when we found them. The guy checking us out was nice enough at checkout but disappointed they were not helpful
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September 2025 by Steven Smiley
Average store in its category. However VERY CONDESCENDING male associate. Got by him though. Go in knowing what you wan .. I heard the same associate condescending to a lay who wanted information. I was just glad to leave!!!!!!
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September 2025 by Lady Biker
** .66 or 66 CENTS to print 2 pieces of paper black/white print. It wasn't even a full page of either one RIDICULOUS!!!
*gotta put in a security code then scan your phone and get your debit card first. I MISS THE DAYS OF GETTING 2 PIECES OF PAPER AND PAY THE CASHIER. It was much easier years ago.
Today Saturday SEPT 29th around 1:45pm
Thank you to young employee male gentlemen who helped me. The girl just walked off, I was standing there waiting for her to return.
Otherwise I would have been standing there forever. Thank you to the nice young male employee.
Staples makes you scan your phone for every single pieces of paper and run your debit card for each paper..FIRST.
I WILL NOT BE BACK!
...Over 2 stupid papers that wasn't even a full page.
What happened to simplicity, speed, and good customer service as a whole?
Staples need to bring back printing like it used to be years ago.
If it's not broke dont fix it!!
66 cents for 2 pieces of paper to be printed.
OMG!
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September 2025 by Marilyn Barrett
I purchased a printer and it was broken out of the box. Rebecca helped get the transaction reversed and I purchased a new model with no hassle.
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September 2025 by Mary Brewer
They were very knowledgeable in the products which helped me make the best decision on which printer worked best for my needs
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September 2025 by Cheri Wallker
They are always so friendly and very helpful.
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September 2025 by Blade Holcomb
Super quick with return services for Amazon Returns. Great person working the service!
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August 2025 by Nadine Sidmore
Purchase of laptop was handled by Associate Colby, he knew the products, how they worked, advantages and disadvantages of each. Advised me on which would best suit my needs with straight talk. Purchase was made without stress because of his knowledge and willingness to speak in human terms so this Neanderthal technology person could understand and not made feel like dummy, just someone that has lived 8 decades and has not quite caught up with all the modern devices. Would recommend Staples as they are polite, knowledgeable and very easy to work with.
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August 2025 by Carmen Carpenter
I tried to get business cards made- the same cards I’ve had made here a dozen times, with one small change in text. First, they couldn’t pull up any of my previous orders because it has been awhile since I last ordered them. Understandable. I then tried to give them the names of coworkers that I knew also used Staples for their cards, but they could no longer pull up any other Staples stores, only their Guntersville location. They said the best way to do it would be to get a physical card from one of my coworkers and bring it back. I found some of my old cards, so I took them in. The only difference was that I needed a few words changed. The employee said he didn’t know if they could do that or not, which frankly confused me. I told him if they couldn’t, they could just remove said text, but he didn’t know if they would be able do that, either. The person that would know had just left for the day. At this point, I had already made a few trips up there, so he wrote down my name and number and the changes needed and said she would call me in the morning to let me know what they could do and discuss quantity and pricing. I’ve yet to hear from anyone and it’s been over a month. Beyond ridiculous.
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June 2025 by Martin Breland
If you have an email attachment to print they make the process ridiculously difficult. They insist on self service even though employees are right there and available. The employees are friendly and want to help but they have to follow managements rules. Not a customer friendly establishment. I do not plan to go back - ever.
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June 2025 by GLENN RANDALL
I appreciate the wide variety of products offered, the knowledgable sales staff, and the friendliness of those who work there!
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May 2025 by Larry Hughes
Guntersville always keep their good employees. I have purchased engineering drawings for the past 10 years and Ashley has always been their best print manager. She should be given some better opportunities at Staples when an opening occurs.
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May 2025 by William Shivers
Good place to do business with
