-
May 2024 by Courtney Vest
Rude rude rude
-
December 2023 by Alex Everett
They closed early on a Saturday and wouldn't take my packages that were ready to go. She checked the drop box and knew I was standing there but my packages wouldn't fit after i told her that she ignored me. I even drove around to the back where all they had to do was put the packages in the van but they couldn't even do that. I ended up having to drive 30 min out of my way just to get my packages out today. It was extremely important for them to go out today. If you would have just taken the packages to begin with you wouldn't of felt the need to wait 10 min just to hide from me while I was waiting for you to come out to the van. Treat people how you would like to be treated
-
September 2023 by Adam S / Joe / Allan / Vic
I bought an item off Ebay shortly after moving and filled out the mail forwarding form so i could still receive my mail while I was changing addresses on all my accounts, this USPS office receives a package from Ebay and then throws it away instead of forwarding it to my new address. I called them about it and they opened up a case. After review, they said it was the sender's fault because they didn't pay the extra postage to forward the mail.
How was the ebay seller supposed to know that? How was I supposed to know that? They couldn't deliver to my old address and did not offer to let me go pick it up myself. I literally paid a fee so that I could have my mail forwarded. So I guess the moral of the story is don't bother to pay the fee to have mail forwarded because they will just throw it away and blame the seller for not paying for something they didn't know about.
This is absolutely embarrassing and the fact the USPS has absolutely no accountability and is playing the blame game shows their true colors. I know USPS is the cheapest but if you have something that really needs to be shipped out and you don't want it thrown away use a company not controlled by the government.
I am only giving this office 2 stars because the lady that delivers the mail to my house is very nice and has always gone out of her way to help me out.
-
July 2023 by michelle speck
Not open at 9:30 AM....ridiculous!!!
-
April 2023 by Adam S
I bought an item off Ebay shortly after moving and filled out the mail forwarding form so i could still receive my mail while I was changing addresses on all my accounts, this USPS office receives a package from Ebay and then throws it away instead of forwarding it to my new address. I called them about it and they opened up a case. After review, they said it was the sender's fault because they didn't pay the extra postage to forward the mail.How was the ebay seller supposed to know that? How was I supposed to know that? They couldn't deliver to my old address and did not offer to let me go pick it up myself. I literally paid a fee so that I could have my mail forwarded. So I guess the moral of the story is don't bother to pay the fee to have mail forwarded because they will just throw it away and blame the seller for not paying for something they didn't know about.This is absolutely embarrassing and the fact the USPS has absolutely no accountability and is playing the blame game shows their true colors. I know USPS is the cheapest but if you have something that really needs to be shipped out and you don't want it thrown away use a company not controlled by the government.I am only giving this office 2 stars because the lady that delivers the mail to my house is very nice and has always gone out of her way to help me out.
-
March 2023 by Tiffany Payne
They're refusing to deliver my Amazon order.Said I had to retrieve it from the office myself.Roxanne is very rude and impatient.11:30 am March 2nd.They claim they tried to deliver my packages.All they have done is stick a notice in my box and drive away while I stood on my porch
-
February 2023 by Christine Easterwood
I stopped in a few minutes to closing time today at the Gurley office. Asked for advice on how to label and mail something first class vs doing it priority. The clerk told me I had 7 minutes to figure it out myself. When i asked to please borrow a marker (next to her register) to prepare the label the clerk told me i “should have come prepared.” I was shell shocked. I’m a federal employee also and was embarrassed by her customer service. NOT a good look for the Gurley US Post Office. Couldn’t even lend me a marker. To figure it out myself.
-
October 2022 by Taco Killaking
Somehow manage to not understand where my house is and ends up returning to sender most of the time because they can’t find the house, terrible mail service and suck at looking to check since the house has multiple visual markers letting them know the address.
-
May 2022 by Kaylen Silletti
My experience has been awful most of my mail doesn't get here at the same time every day sometimes it arrives at 8 pm at night don't know who too blame the carrier or the post office ??! Please deliver my mail at the same time not all hours or when it's convenient for the carrier to get here !!
-
April 2022 by Sybil Branson
The MOST hateful workers I have ever encountered. Wouldn't answer questions and when pressed she snapped. If the package I was mailing could have waited I would have left. Didn't buy the stamps I'd planned to buy..I don't think she or me could have stood another transaction
-
July 2021 by Ryan Cass
The Gurley Post Office has quick and friendly staff which makes this my favorite post office.
-
December 2019 by Cindy Anderson
They are never open when I stop by. On 17 Dec 19, I stopped by at 11:15. The sign said that they were closed 11:30 to 12:30 for lunch. Where were they at 11:15. What government worker get an hour for lunch? I worked government for over 36 years and only received 1/2 hour.
-
March 2019 by Ben Miller
Whoever delivers mail on moonridge trl needs to stop handing out mail to kids to take to their parents its quite annoying and half the time I don't even know we have mail till I see my kids running around the yard with it.
-
February 2019 by Jenny M
Best Post Office Around
-
September 2015 by Ayúdame Noyola
excellent jobs
