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May 2024 by Heather Harrison
This company has been absolutely horrible to us. We bought one of their homes brand new. It had a broken and defective shower pan. Which has ruined our walls and leaks excessively daily in our home and under it. The dealership can't fix it because it is the manufacturer who has to. However, the manufacturer has sent workers out numerous times to look, take pictures, take videos and document the damage only to never come back and ever replace the shower pan or fix our now damaged and mildewed walls. We are almost at 1 year in July of asking for this to be fixed. The dealership can't even get these people to fix their broken product. This has been such a frustrating and horrible experience for our first home. This doesn't even include all the other damaged items they barely fixed a few weeks ago after asking for months. After sending people with the wrong materials, the wrong sizes and/ or no materials at all. This company is horrible to their customers! Please buyer beware. They are beautiful homes, but they do not honor the quality or a punch list.
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May 2024 by Samuel Smith
Absolutely worst home to buy. There is no pride in building there homes. Just stay away from Hamilton homes and save your self 150,000 dollars and alot of aggrevation.
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March 2024 by Scott Bahena
Stay away! If I could give no stars I would. I purchased a home built by them and had it installed in November 2022 it is now at the end of February 2024 and they still haven't fixed the warranty repairs needed properly after 3 visits. They sent the same handyman 3 times to fix the issues and it's never fully done right. He was very unprofessional. The siding around the entire home is still largely warped due to improper installation at the factory. I still have a massive hump on my kitchen floor and other issues that have not been fixed properly or addressed at all. They will take a long time getting back to you and won't return your calls.
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February 2024 by Taylor Fisher
Not good to workers!
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February 2024 by Julie Skowronek
Buyer beware I hope this post will help someone else avoid the mistake I made.I purchased a Hamilton home in July 2021and we moved in December 2021 I completed and sent my punchlist in by the end of January 2022. My work still is not done Every time someone comes to my house, they actually damage something else and make my home worse than it was beforeWe have had four different repair crews make a total of six trips to our home over the last year and a half.The home is definitely not built to the quality that they claim it is on their website. Obviously, your local sell center has a lot to do with the set up of your home, and the quality of the people who set the home, install the HVAC, and handle all the marriage wall connections. None of that has been satisfactory and in the brief period of time I have had my home I have had to pay $1500 to have my house strapped correctly so it would qualify for a refinance. I have had to pay almost $2000 in HVAC work because the unit installed in my brand new house appears to be about 10 years old. Those toilets leaked, the roof leaked, I had mold in my bathroom and bedroom that they never took apart and cleaned inside the wall cavity so whenever it rains, I can still smell it . The local center that I dealt with was also incredibly dishonest during the paperwork, set up, finalization of set up phase.. They actually lied to me about what the set up form was and why I needed To sign it and caused me to owe a house payment on a house that was not livable and rent for a three month Period. They did reimburse me for two of those months. But the warranty work issue has been so bad that it makes the local people look good. One of the crews was supposed to replace the carpet that was installed in a bedroom with paint all over it. I had taken the day off work and moved all of the furniture out but before he started working on the carpet, he got angry at me because he told me about different things on my house that he was going to repair with caulk instead of actually repairing, including a cracked countertop, a cracked sink in my laundry room, vinyl, siding peeling off my house And horrible gaps in the wood trim . He got angry when I said no and I called to speak to the warranty office while he got ready to install my carpet. I was sitting in my backyard on the phone and the warranty lady put me on hold to take a phone call from the gentleman at my house. He informed her that he could not install my carpet because it was raining. When she got back on the phone, she told me there was a change due to the weather and I asked her what she was talking about because I was sitting outside in the sunshine with absolutely no rain clouds in the sky whatsoever. They still left without installing my carpet, which has never been done. The carpet that did get replaced during another visit from another crew was not seamed where it met up with abother carpet that was supposed to get replaced, but not during that visit so now both rugs are ruined because every time I vacuum it rips fibers out of the carpetEvery cabinet door in my house needed to be replaced because the hardware was all installed crooked and the cabinet doors were falling off and the new cabinet doors are still falling off and do not close correctlyI have had a week from a bathroom sink that damaged the bottom of the cabinet that they did not bother to repair even though it was swollen and discovered, and they just dabbed some paint on top of itThere were ceilings cracks that had to be repaired, and when they got fixed, the workers hung plastic in my house with staples in the ceiling, but did not remove all the staples, or fix the holes from the staples that were removedIt has been a nightmare and 100% do not recommend
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February 2024 by Juinor McCollum
We purchased a hamilton single wide 3 yrs ago.if you are looking to buy a mobil home.DO NOT BUY A HAMILTON, our flooring has since been redone in both bedrooms.replaced front door,new stove, the vinyl siding has to be taken off an redone. When the temp gets below 30 the furnace runs non stop due to poorly insulated an cheap windows.so 80k for the mobil home an another 15 k in repairs..run away from this company.
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November 2023 by Sonia Roland
I bought this money pit home only brand new four months ago no one will fix it shoddy workmanship see photos I paid extra for pad and dealer isn't really helping I have a fire hazard in electrical too. I have tons more pictures and videos flickering lights I've had to buy heaters. All kinds of things. I am very upset. I bought a brand new home for a reason, now I'm paying with my s.s. for nothing and raising my grandson since my sons death in this disaster..... I can't get any help I've called everyone I've got emails and texts since the beginning. I paid 100,000 for it and I owned my land. HELP!
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November 2023 by Tim Doyle
We absolutely love our Hamilton Home!!! We noticed a few things after we moved in, made up a punch list of the items, the dealer in Hamilton took care of everything promptly to completion. It’s a house that was rolled into place in a trailer, of course they’ll be issues. I think the important part is how the problems are dealt with. We have zero complaints other than the finish work could be alittle better. Some of it looks like someone was living for the moment! Other than that, the house is great!!
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November 2023 by Jim Johnson
Great people building quality affordable homes!! Highly reccomend Hamilton Home Builders.
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August 2023 by Crystal Perry
Horrible horrible home builders!! We paid $186,000 for a home that looks like we have lived in it for ten years and had tried fixing it up!!! Worst company do not buy a home for this company!!! We haven’t been able to get out home fixed at all and we have a load barring wall that’s off and will eventually cause issues with our home!!!! Don’t just don’t buy a home for the horrible company!!!!!
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July 2023 by Rick Bennett
I bought a Hamilton home over a year ago and still have not had all the issues that were wrong the day I bought it corrected. I have been dealing with the Yess Home Center who sold it to me however they have been very unprofessional and not timely at all. I would not recommend anyone buy a Hamilton home ever!!Services: Prefabricated home building
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July 2023 by Cody Harrington
Home couldn't have been made cheaper soft spots EVERYWHERE in the floor plastic water fixtures nothing is square doors won't close right trim falling off and the list goes on
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June 2023 by Rachel Maloy
This has been the worst experience ever. They are very unprofessional and promise to fix your home once you buy it but the people they send only make the issues worse. It’s been over a year and our house is in worse condition than it was to begin with. So if the issues out of the long list: I haven’t even been able to use/ open my front door for a year, there are nails sticking out of door jambs, staples sticking out of carpet, doors that don’t shut, bumps in the floor, dips in the carpet, carpet seams that have nails sticking out, tub/ showers don’t drain, trim pieces falling off. I could go on and on. I have a baby and young child and I picked screws, staples, annd nails out of carpet and off the floors for months after the workers left. This has been nothing but stressful and pouring more money into our “new” home. 3 words, DONT DO IT!Services: Paint indoors
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June 2023 by Jeff Whittington
My wife and I bought a 2023 Utah Mobile Home and spent over $200,000, with the land and have had over 8 major water leaks, the trim is falling off the walls, all the nail and brad holes in the trim are not covered on any of it. They leave messages but do not return the calls. We went through Town and Country out of Tupelo to get our dream home and it has been a nightmare, that no-one prepared us for. the Finance company, triad, will not return your call and there is no communication. We want a new home not this piece we were given, from Hamilton and Town and country. Even the workers that have come out to stop he leaks, say this home was not put together with the care of being a family's dream. If this isn't worked out soon, Litigation will be the next step. There is so much evidence, along with photos on this matter. waiting on response.Service: Country home building
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March 2023 by Jamie Pelletier
The home we bought is not built at the standard they have their website. We have multiple problems and issues. We have filed a claim with the dealer and have not seen one person from Hamilton nor have anyone called to schedule a time to fix this. We paid $190,000 for an over price brand new fixer upper. Do not buy a home from them, it is poor quality and customer service is non-existing.
