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December 2023 by Samantha Briscoe
This post office is a joke and the postmaster needs to be fired she is so rude we went in there to do our change of address forms so our mail would come to the new address and said that the rules had changed and need a license for every member of the house even our Minot child that doesn't have one she didn't want to hear what we had to say and all we said goinh out tge door is we don't like you and she said well.i don't like you either that's no way to treat customer and she has really bad customer service skills
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December 2023 by Adam Hicks
Front desk person was rude to people in front me in line, then when I get up to the window I showed her my tracking information from there website and she tried to tell me it was a scam and it wasn’t there.It was not a scam and they found it after I wouldn’t settle for a scam story.
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December 2023 by Amanda Privett
The carrier always gets the buildings at The Arbor Apartments mixed up! The first building is 620. The second is 640. Today I got a text that my packages arrived on my front porch. I looked out the door to see the carrier backing away from our building. No packages. I walked down the steps (we live in #6 on the top floor). She left it in front of #2! I’m aggravated. It’s the wrong time of year to guess where packages go!! And yes, our doors are numbered.
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October 2023 by Austin Epperson
Multiple times over the past 4 months they "Attempt Delivery" with all kinds of excuses but my security cameras prove otherwise. They have left my packages next to the mailbox at the side of the road where anyone can take it. They brush you off when you ask about it and say "we have new people" like that is an excuse to let them be lazy and not deliver packages since it is their literal job. Why even put the packages on the truck if they aren't even going to attempt delivery and make me go up there and get the package myself either way. I have heard every excuse they give like my front door was inaccessible when they didn't even go down the driveway, mailbox was full when the package cannot even fit in the mailbox to begin with, no secure place to leave it without even coming to my house, but leaving it on the side of the road before was secure enough for them? Haven't had a problem with them before about 6 months ago. Place and workers have really went down the drain.
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September 2023 by Elizabeth Josefina Alfonso
Our post office is so wonderful. The office us so neat, and the people working there are very friendly.
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June 2023 by Cody Woodall
Sometimes have issues with tracking getting updated and items not being delivered and taken back to the office for pick up there, but haven't had an issue that couldn't be fixed.
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October 2022 by pistol packin mama
Worse post office I've ever been at.. They don't even deserve one star. They never open the doors at 8:00 sat there in the lobby waiting for them to open the doors for 34 minutes the blonde haired lady at the counter when you can see her is very unpleasant and is evil. They have lost my mail many times
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October 2022 by Wilma Staton
No phone number. They use any possible excuse for not delivering packages. No email address, I want to file a complaint. No place to file a complaint.
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September 2022 by Kevin Barr
Only one time I had bad service here whenever someone stole a package from my mailbox or it was never delivered. The black lady was very rude to me and not helpful and I don't think it was delivered to my mailbox. I think it was delivered to another mailbox. If never received the product and because of the Post office, in I also never got a refund because the company said the post office says it was delivered to my mailbox. All other times the your girl that helped me was nice and polite.
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August 2022 by Terry Searcy
Been waiting on a package for over a month it finally came in and the package itself was cut with what looks like a razor blade and now I can't use it and called about the package being damaged and they said well you didn't pay for insurance on it so there's not anything I can do...
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May 2022 by veronica maples
Some of the drivers are lazy. Not sure which one but my mail will either say it's delivered when it's not. Get dropped at other people's mailboxes. Also lot of packages that should be dropped at my door get shoved in my mailbox with dents and damage to the box.
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April 2022 by Jennifer Hogland
Went by the post office needing some helpful information requiring mailing packages. The lady (blonde hair) was very friendly and took the time to explain several different things to me. Great customer service!!
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April 2022 by Christie Thrasher
I just shipped a package to Japan. That is not a simple task. The very nice, blonde headed, postal worker did a great job. She was very helpful and very nice. I appreciate the help.
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February 2022 by Artistcrafter1738
Blonde haired slim lady that often comes to the counter when I mail something isn't very nice I'd prefer to drop box but, sometimes my packages and boxes are just a tad bit to big but I do avoid going in if I can customer service isn't very good here and I've had a few things get stolen somehow from drop box causing me to loose money Thankfully It wasn't anything to important!!! Do not send anything sacred through this company I wouldn't trust it!!!
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December 2021 by Kevin B
Only one time I had bad service here whenever someone stole a package from my mailbox or it was never delivered. The black lady was very rude to me and not helpful and I don't think it was delivered to my mailbox. I think it was delivered to another mailbox. If never received the product and because of the Post office, in I also never got a refund because the company said the post office says it was delivered to my mailbox. All other times the your girl that helped me was nice and polite.
