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June 2024 by Mark Brill
Smaller store, but had what I needed with a friendly helpful staff
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June 2024 by Jennifer Friend
Very helpful!
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April 2024 by Dewayne Browning
Ok service
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April 2024 by Dom Santucci
Jared is the best. He was very helpful and kind. He worked in the rain with us to get our trailer fixed like a rockstar. Definitely go here for all your auto part needs.
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April 2024 by Dont worry about What my name is
Just got some spark plugs. But a little expensive like everything in this world
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March 2024 by Linda Hedgecock
Exceptional customer service…… I believe times like this people like Dalton should be recognized for having great customer service and how he made a stressful situation for me turn into a blessing in disguise. Not only did he go out in the rain to assist me with my vehicle, he took the time to explain what everything meant and what it’s going to take to fix the problem. I just wanted to thank him again for all of his help and to keep up the great work Dalton! …Job well done. #HartsellAutozone
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February 2024 by robert dutton
Needed new wipers.
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January 2024 by Brandi Polen
Very helpful friendly staff an
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January 2024 by Michael Johnson
A friend purchased some brake pads online through the local AutoZone. Located on the Beltline in Decatur. My friend knows almost zero about the mechanical side of vehicles so I had agreed to go with him to pick up the pads and double check to make sure they were the correct fitment. I am not at all blaming the young man (who was obviously on his first or second day of employment with AutoZone) that was attempting to get the pads for us and close out the transaction. Knowing that my friends car (Cadillac STS AWD WITH TRUE 4 WHEEL ANIT-LOCKS) has a pretty unique braking package I ask the young man if we could double check that parts. He agreed so I gave him the needed information. He was completely lost but was trying hard. He did that thing where he looked at the screen and mumbled a couple of things and then said "yea those are the ones" . Walking to the car I told my friend that I would wager my next paycheck that they were not gonna fit. Fast forward a few hours...at 10pm and 31 degrees out- I am putting the old pads back on and putting wheels back on and so forth.....of course they didn't fit.My point is this....Pretty much 95% of the businesses that we once had at least a little faith in , now are not willing to spend the money to hire qualified help. I understand young people need jobs and rightfully so but the companies fail them by not providing adequate training..... because of course training cost $$$$ ....if this happened in 1970 I would have probably got the correct parts the first time but if not the business would have somehow compensated me for me having to do double mechanical work and making another trip back to the store.So to AutoZone I give 1 star.
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November 2023 by Jan Hawkins
This is the most helpful store. Jarrod helped me; put my light in and filter and was so courteous. This will be my store for auto needs.
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October 2023 by Brittany Dragan
I had to stop and get windshield whippers and Jarrod helped me out. He was quick with it, professional and just an all around helpful and nice guy!It’s hard to find kind people and good workers these days and I would say AutoZone definitely scored a good one with him!
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September 2023 by Tommie Hill
Trade out on brake pads installed wrong and replaced with no questions asked. No major corporation has Customer Service like Auto Zone. All employees are awesome!!!
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September 2023 by Heath Griffin
I went to advance Auto I mean and they told me my battery was good then I went to AutoZone and he actually tested my battery and found out it didn't have a charge not only did they find out it didn't have a charge they also recommended that it still had warranty on it and I got a brand new battery for free
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July 2023 by Allan Malone
Thanks for the fast and friendly service!
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July 2023 by Kimberly Hill
My favorite autozone out there! The people are so nice and really know what they're talking about!
