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February 2024 by Bryan Loose
Therer were no employees in the appliance department so I asked an employee walking by to help. Mr. Tye Vasquez stopped what he was doing to help us purchase a dryer. I wanted to thank Mr. Vasquez (Tye) for a job well done!! He was very professional, courteous, and made a $520 purchase worth every dollar. He even brought out the dryer and helped loaded the dryer into our truck. In addition he smiled the entire time. Very refreshing to meet someone the was happy to be doing their job.
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May 2022 by Clint W.
I know it is a big store and doesn't need a review to get customers. But I have been there numerous times and always choose to go to Hartselle over Decatur because it has great employees who always do what they can to help me. Bill in paint department always looks out for me. Tyler a manager always makes sure I find what I need. The other day I went to buy a washer and both of them and the two sales ladies in appliances all made me feel at home. While this lowed did not have what I needed they made sure they pointed me to the store that did. I went on a Friday and by Sunday I had my new washing machine. Everyone there works hard and helps out.
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May 2020 by Jason Murphy
Standing in line in the lumber area waiting my turn to check out and the lady running the cash register just shut it down and walked away! People lined up at the other register halfway to the back of the store so I ain’t standing in that one all over again! I guess I’ll drive to Home Depot in Decatur from now on.
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August 2019 by Ben M.
Half of the time I come here they only have damaged lumber in the sizes I am looking for. Takes forever to get good lumber from the back which should have been stocked inside already. Not a single usable piece of treated plywood in any size. As I write this I have been waiting 20 minutes for one sheet.
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November 2017 by Erin M.
I had placed an order online and encountered some issues in picking it up. When I had spoken to Tim, the manager he was very professional, courteous and listened to my concerns and helped me resolve them with ease, nice job Tim, thank you for understanding
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May 2012 by Arlene G.
I was in Hartselle doing an errand this morning and decided to stop at the Hartselle Lowe's to get some flowers for my flower beds. I was impressed by the helpfulness of the employees as well as the good choice of bedding plants in the nursery department. There were plenty of carts available in the nursery department and I was able to purchase just what I wanted and was on my way in a timely manner!!
