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February 2024 by Mark Hill
Great service and found everything I needed.
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February 2024 by Jon Slayton
Very helpful in finding right tool that I needed
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January 2024 by Gary Waddle
Good people
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January 2024 by Oscar Aguilar
Good service
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January 2024 by Wayne Howard
Friendly @ helpful associates garden center has excellent selection of plants ?? AP on phone helps locate items.
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December 2023 by Phillip Binkley
Opens early, 6 am, helpful people
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December 2023 by jennifer mcgrew
The people who work there were very helpful and kind.
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December 2023 by Debbie Berry
I worked there so it's awesome
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December 2023 by Guy D Shipp
Always great
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November 2023 by BamaFan87
Had a problem with a faucet I purchased earlier that day and the guy working customer service/returns named Zairy helped me out big time and saved me a lot of trouble. Superior customer service!! Thanks Zairy for your help and professionalism
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September 2023 by wlr45g
I hate Lowe's but they got me out of a bind Saturday and the senior citizens that helped me were knowledgeable and found parts for me in 2 seconds.Hartselles better than Decatur store even though it's smaller.It comes down to people. The employees were so helpful and knowledgeable that it over shadowed previous bad experiences.
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September 2023 by Joshua Caleau
Even though I had to wait longer than usual at the pick up, it was still a pleasant experience. Beth jumped in and took care of me. The Decatur Lowes has always been very helpful and convenient.
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September 2023 by Wesley Halbrooks
I go into Lowe’s in Hartselle at 11:30am on Saturday to get air filters for my air purifier that I paid 280.00 there $30 each. Also pvc pipe elbows, glue, tape, Round up, and other small items. I go to the front to get checked out. A lady says “self check out only”, I looked in front and counted 6 employees just standing there. Two were on their cell phone never looked up. The six employees were ten feet from me. No lanes open. I was speechless.As I walked in the store, I saw several lost shoppers wanting help too. If Lowe’s had any competition, I bet those employees would open a lane and be out on the floor helping customers. Unbelievable!
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September 2023 by Wade Billings
Today 09/03/2023 at 550 pm we approach the return desk with a compact refridge to return. The young girl seemed agitated that she might have work to do since it was very slow buissness. She scans our return, then gets the most obbious smirk on her face and says " sorry its past the 48 hour return policy, we wont take it" it was 2 hours past. She did not even call a manager, she was too busy smirking. We are done shoping this Hartselle Lowes, people always sittting down. She offered no resolution.Brad, the so called manager talked condesending to us when we came back. This store has poor customer service. Decatur took our return with no manager needed. Shame we had to drive all the way to another city.
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September 2023 by Emprendiendo Con Martín
I have always bought a lot at lowes for fix and flip and new construction in huntsville decatur athens and madison. but this time in hartselle we are remodeling a house and the cashier always has a bad attitude and always tries to complicate me with my mvp account which has never happened in other lowes but it is true that pro employees have a bad attitude should be stay at home