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November 2022 by Richard Mitchell
This is absolutely the best business in the area. Jerry is so helpful and knowledgeable of our spa. The owner always answers his phone and never stops trying to help his customer even if he misses a sale or maintenance sale. If you have a spa or hot tube at your home you need to get to know this company and use them for everything you need for your spa or hot tube. If I could give more than five stars I would certainly do that
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November 2021 by Carly Smith
Very professional, on time, and courteous. Highly recommend if you need your spa or pool worked on.
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November 2021 by Jerry Foster
Was on time,very profesnial,resonbly priced just did a great job overal
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November 2020 by Kelly Joyner
Not happy that we were charged so much for service when we were paying him to come fix something that he broke after taking hours to diagnose what I already told him was wrong with it.
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November 2019 by Melissa Terry
I called every pool company and plumber in town and no one would work on my jetted tub. Greg came out and got the job done. He was so nice and the price was very reasonable. I know a lot of people have jetted tub’s and I don’t know who is working on them because I couldn’t get anybody else out. Greg’s Sp even sent me a Christmas card. lol Hopefully I don’t have that problem again but I would definitely recommend Greg‘s spa repair to any of my clients or friends.
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November 2019 by Bella Donna
Horrible and unjust experience with “Brother Greg Chappell” and Greg’s Tub & Spa,LLC. An unfinished job that Mr. Chappell left. His work was sloppy and he was unprofessional. Mr. Chappell “borrowed” tools and a tractor, my husband put in 10 hours approximately to help him out. Mr. Chappell’s incompetency in doing a professional job cost us to have to drain approx. 10,000 gallons of water out of our pool when he left his vacuum tube in the pool liner. He quickly blamed the customer for his mistake. When we attempted to discuss this expensive mistake he had made, he began taking screws out of our pool. He has been reported to the Better Business Bureau and Home advisor and will be reported to ad many places we can report to in order for the public to beware of this man. Anyone wanting to discuss this with us, we give permission. Mr. Chappell, we DO NOT give YOU permission to use the photos you took of our pool for any future business for you and your company. BUYER BEWARE.
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November 2018 by Shannon Sutton
Excellent customer service. They came out right away and fixed the problem when no one else I had tried could. Highly recommended.
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November 2017 by Kelly McGuffin
He can fix spas or sell you one. Great customer service!
