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April 2024 by Amanda Keene
Walk in for a quick bite of food, only to be greeted with an attitude. The last time I went in there the lady was loud with an attitude with another customer although today she singled in on me instead. I had my daughter on speaker phone because she had just drove a long trip and I needed to make sure she was okay. I asked the lady what my total was because she just stood there looking at me crazy for a while instead of telling me the total. She said "oh I'm waiting for you to get off the phone then I'll tell you your total". So I said to my daughter "hold on real quick this lady is getting angry because I'm on the phone". Then she goes on to say "I'm not mad, if I was mad you'd definitely know". Then I said "excuse me what is your name?" She continues to say "why do you want to know my name? You don't need to know my name." I said "because girl I want to give you a good review I'm sure you get a lot of those." And she said, with an attitude again "Oh yes I do, my managers right there ask the manager". Implying that if I have a problem I can talk to the manager. Then she goes on to say that all the reviews go to the manager as if im wasting my time by giving one, which I sure hope is not the case. I had finally got her name. Her name was Angela. Well Angela should not work in a convenient store if she has zero customer service skills. She really should go work somewhere that she doesn't have to deal with customers all day as part of her job. I have business management skills of 20 plus years and that is why I am taking the time to write this complaint in the first place is to let this company know it takes one bad employee to lose a number of customers in the long run. I understand that someone being on their phone can be annoying but it's still not her place to give attitude to the customer for being on their phone in the moment. I will not be going back to that store.
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January 2024 by greg wilson
Nice little fuel stop..??
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July 2023 by SP3CT3R
Pretty nice gas station
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June 2023 by Jason Petty
Absolutely horrible service there was the girl with brown hair and red highlights and glasses just chatting away with the other worker completely ignoring me at the counter so I left and got gas elsewhere!
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June 2023 by Will
The employees are polite, but pretty quiet. I don't mind because they always get me in and out very quickly every morning.
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March 2023 by Danny Norris
I go here to get gas, but I won't go inside for anything.
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February 2023 by Jon Richardson (Lil Jon)
Always clean and a friendly environment
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September 2022 by goldenglove 85
How in the world is a store going to have 4 boxes of each cake.. But only one box of Swiss rolls!! Why?!?! No excuse! Their always out of Swiss rolls.. You order more of the product!! Come on!! It's been going on for a while.. Mapco on 53 and harvest rd
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August 2022 by robert dutton
Gas was down but not enough.
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August 2021 by Tayler Sharkey
They randomly just lock the doors and deny service. Happened more than once. Thanks!
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February 2021 by WillDaBeast Gaming
The people there were really friendly and let us get another drink for free when ours busted open
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December 2020 by S
It's a Mapco can't expect too much same old stuff
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April 2020 by Chris jones
This Mapco is by far the best there is when Katt was the store manger. When Latoya came back the store went down hill quick and I'm not trying to bash no one but the store was nasty everywhere you looked it was just a big eyesore but I spoken with her and she doesn't care that her store looks like this but I would have to say this though on a brighter note the associates are by far the best there kyleigh and allie are always there to help and is the backbone of this store if it wasn't for these two ladies this store would fall apart quick the manger wont even let them clean and they got to beg her to clean which is ridiculous if you ask me and cant there be diesel pumps added here it would draw in alot of truck traffic thanks
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December 2019 by Nickii Love
This mapco is racist. The manager is out and yet the new team that's trying to help is the worse... They are racist... The manager called the police just to make herself look good.. she was that scared mind you I was dealing with my brother...
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July 2019 by Alex Steel
The worst customer service I have ever seen. The manager and 2 other employees have the worst attitudes, constantly on their phone. As soon as you walk in they look at you like your such an inconvenience and roll their eyes because they have to check you out. The manager is the absolute rudest. Short black hair with glasses and the other woman who has long brown hair, wears it up in a bun and is always in her phone. If you are actually mad that you have customers you have to check out then you probably should not be working there and I seriously question the integrity of whoever is in charge over this store above the manager and other employees. It's a shame people work in this line of business and get away with treating customers so awful for simply being a customer.