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November 2023 by Janet L Hunter
Never Friendly when entering. Didn't have the threaded rod we went there for.Only do business here in have to situation.Go to Huntsville. Lowes will appreciate your business.God Bless America ??
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January 2023 by Dwayne Holland
Well they will welcome you when you come in the store but most of the time you can be looking for particular item and no one acknowledge you doing so but besides that it is a well stocked store
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May 2022 by DB Olson
Great place I work here enjoy coming to work every day
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May 2022 by Charles Johnson
Very disappointed in Ace Hardware in Hazel Green. They refused to give me my normal 10% military Discount. They had always given it to me in the past. They actually told me to go to Lowes to get it. Ace website shows military get 10% and even this month get up to 20% on some items. After 27 years and 3 wars and 1 disabling injury I am not very happy about them doing this. I will email corporate about this situation and will never walk into their doors again. Military retired or disabled beware.
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April 2022 by Angela Clark
Refused to give veteran his discount that Ace advertises they offer. Even went as far as to smart off and say go to Lowes if you want discounts.
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March 2022 by Paul Partain
Wonderful folks and reasonable prices..need a building package quote Donald is the man you want to see
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February 2022 by Tammy Anthony
Wonderful crew has everything you need and they're so helpful.
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January 2022 by Richard Kinsella
I typically don't mind paying a higher price at ace hardware in hazelgreen because of the convenience and being a smaller alternative to the big stores however today I went in there to buy some electrical boxes for work, They had several single boxes and 4 contractor boxes on the shelf with 100 boxes each. I grabbed one of those and a few other miscellaneous boxes. When I went to check out the lady scanned the box like usual but a man (I assume the manager or owner) came up and told her not to scan it that way but to open the box scan the single box instead and change quantity to 100 so I had to pay the per box price rather than the contractor discount I asked him do we not get a discount buying the contractor box here like everywhere else and he replied "not rite now while you can't find them anywhere else". How is that not price gouging? When a home depot or lowes moves out here they will be out of business within a month and be complaining about how they are being pushed out and want the community to pitch in and support the local business but rite now they feel its fine to take advantage of the community for a few bucks? Il drive the extra 30 min from now on.....
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December 2021 by Wesley Nelson
Just left this location. This was my 1st visit here and most likely my last. I asked if they gave a veteran discount and was told they did. I showed the employee my state issued AL driver's license which shows my Veteran status. The employee said "They normally show their military I.D.". I explain this was a state issued I.D. that had my veteran status verified by the state. She said nothing and wouldn't issue the discount. Another employee spoke up and said "Thank you for your service to our country instead of staying home and playing video games". Well, I appreciate the support but don't appreciate not accepting my government issued ID with my veteran status clearly marked on it. I will be returning to Lowe's/Home Depot who clearly accept state issued veteran status ID. The 2 mentioned competitors actually verify Veteran status' and store them in their system for future purchases.I tried to support my smaller/local business but had a bad experience and will likely not return. I also tried to educate the employee the whole reason for this logo by the state of AL was for ID/discount purposes. She didn't seem to believe me or care.
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December 2021 by Zack Anderson
Employees offered no help, was just focused on closing an hour early. I spent that last hour trying to find plumber pieces because there's no organization system to it at all. Ended up just getting shark brand parts because of how simple they make it. Little more pricey but I wanted to go home.
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September 2021 by Kandice Sims
Friendly staff....and everything I needed...great prices and quick service!!!
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August 2021 by D. Weaver
Friendly and helpful employees, nice selection... Very crowded inside, though, and some of their prices aren't great.
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August 2021 by joey patterson
Very close and easy for things we need.
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July 2021 by Linda Hames
I was needing some 4 foot dollels so I could stake my tomato plants. The staff was so very helpful and knowledgeable. He knew just what I wanted. The store has everything you need for whatever project you're working on. The friendly staff even helps you figure out how much you might need for your projects and still keeping your budget in mind. I definitely will tell all my friends about Ace Hardware Store and their staff. I would recommend Ace Hardware Store to family and friends.
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July 2021 by Mustang Ranch
Friendly staff. Helpful. Well stocked store. They deliver. Plenty of parking and grazing for your horse. Be sure to visit Dewey Tate out front. Builder of great bird houses. If it ain't a Tate birdhouse it ain't a great birdhouse. ?✌Ace is the place.