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December 2023 by Ln B.
I was so grateful for people who worked there tonight! ....Knowledgeable, very helpful, and kind.Thank you!
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November 2023 by Jessica Clifton
The girl with red hair was rude as heck towards everyone there
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November 2023 by Johnny Cooper
Prices, though inflated because of national misleadership, are competitive, knowledge is credible pertaining to your automotive necessities, and service is friendly and competent.
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October 2023 by Karly Jones
This oriellys literally has no idea what there doing. They are always giving the wrong parts and saying they can't do something when I know they can because I've worked here myself. I went to another store and had zero issues. The lead judy is rude and the manager amanda is even ruder and all the employees stay on there phones. A few of the employees also allow there friends to Rome in the back of the buisness and is playing while customers are in the building. It's sad that you cant run a good business
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October 2023 by John Sisk
Y’all’s Map Ap is GREAT. I’ve yet to encounter any negative issues?
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September 2023 by Matt Graff
Sometimes the vendor website states the part is in stock at that location and you get there and find it's not true. I have found O'Reilly is very accurate with their in stock information. Clean, well managed store, friendly clerk who wasn't on her phone when I walked up to the counter. Refreshing
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August 2023 by Austin Allen
I rented a tool from the hazel green location. Every thing went smoothly. I come to bring it back. Can’t find my name in the system for tool rental. The guy asked when I rented it (august 13, today is the 21st). “They said oh you own that now. It’s a 48 hour return” NO ONE TOLD ME THIS. I would have brought it back in the 48 hr window. Now I own this tool that I only needed once and I’m out $71. So if need to rent something. Go to advance auto down the street.
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August 2023 by Keith Pyron
Friendly and knowledgeable staff. Good in stock selection.
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June 2023 by William Jefferson
Mr. Lee helped me today. Having problems with my brakes and rotors did so much to go above and beyond and to lead me in the right direction. He resurfaced my rotors and truly knows what customer service is. Thank y’all so much! If I could give more than five stars, for Mr. Lee I would.
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October 2022 by CJ Kentish
Found exactly what I needed and the lady that helped me was very nice!
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September 2022 by Lynn Faulkner
I bought some lottery tickets and I won $38.00 and I only spent $20?
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August 2022 by Jennifer McClure
Wasn't able to get all the parts because they didn't have them all in but got 85% of them so now we still have to wait unfortunately
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July 2022 by Mike Graf
Can't give enough praise for Suzie Duquette and her Team at the store!! We were on Hot Rod Power Tour and had an issue with one of the cars with a cooling fan. The part they had for a replacement was not large enough to do the job efficiently but that didn't stop Suzie, she immediately got on the phone and started calling everyone that she could think of that might have what we needed!! Although we ended up needing a special order item, I appreciated her above and beyond attitude to try and find another solution!! We did end up using the fan they had in stock and got us to the next location. Thanks again for the help!!!
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July 2022 by Gwyn Wright
For years, O'Reillys was THE best place to buy parts as their staff was knowledgeable, even without a computer. Now it seems they aren't knowledgeable WITH a computer. This was our go to store....was. This isn't the first time we've ordered a part, gone to pick it up and it's not there. Keep in mind, we called first, were assured it's in, wasted a trip. This time, the manager said it was the shippers fault, shrugged his shoulders... didn't matter that my husband had just spoken with the only female on the premises and she denied it.Guess we'll try Autozone or others but it might be less of a hassle to order on line.O'Reillys in Fayetteville is even worse.What happened to part stores where people knew cars???
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July 2022 by Angel Cagle
In-store service is great when you call over the phone you feel rushed and like you’re interrupting their day
