July 2022 by Rachael C Darby
Walgreens used to be my "go to" pharmacy. They were fast, efficient, and kind. Recently though they have not been coming through. They do not have prescriptions on time. They have canceled prescriptions with no warning or explanation. They promised scripts ready at 10:30, then 1, sat in the line from 1 to 1:30 only for them to close for lunch before I got to the window and find out my script was still not ready. Then they said 3, at 4:30 still not ready and they promised 6. They have done it again today and I am so disappointed. I don't know why the change, but I hope whatever damaged their excellent customer service is fixed soon.