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October 2023 by Phu Tran
I was towed to this location after having some tire issues. They were able to fix my issues with fair price. Friendly and great customer service.
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June 2023 by Dusty Alexander
Super disappointed with this shop. I brought my car in for a sideswipe repair and hood paint with a 1-2 week turnaround. It took 7 weeks for the repair to be finished with lacking communication the entire time.The guy didn't remember me or my car on drop-off day - a big red flag. Two weeks in, they finished the repair but were waiting on a chemical to paint the hood. No biggie, I thought. But after a few more weeks, calls, and a visit from me in person, they admitted the chemical was backordered with no ETA.Only then did they say they would use a different supplier, saying they'd get it in 2-3 days. Meanwhile, my car was sitting and gathering dust for almost TWO MONTHS because they refused to take any action. It totally feels like they forgot my car and pushed my business aside. No communication, no proactiveness.I received my car back after 7 weeks total, being met with only excuses again as to why the chemical was so late. This shop did not take responsibility for failing to use a different supplier in the weeks that my car was just sitting there.Service: Body & Trim
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September 2022 by phillip chamblee
Tape left in gas door. The door that was put on the trim behind door handle clip is broke. Had a piece of metal in my driver's back tire. This is just small stuff but this is the reason for the 3 star's. I did not know about the tire until we left shop my son was driving the nissan and he called me. Found tape next day when I put gas in car and the door handle trim when my daughter closed the door and it was loose. All are small things except tire put still not very professional.
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May 2022 by Enrique Gomez
Awesome workmanship and some of the very best customer service around.
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April 2022 by jon Green
They done a Good job on my 97 Mustang.
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November 2021 by Aaron Maze
Smith's body shop and Wrecker Service has been a very pleasant experience for myself I got hit by a drunk driver and they did a great deal for me as far as price and friendliness I highly recommend Smith Wrecker Service and body shop
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October 2021 by stephen meckstroth
After being stranded on the side of the interstate late in the day on Monday heading home from Gulf Shores I called several body shops, and wrecker drivers but no one knew what to do. When I spoke to Jae he promised he would come and tow me, and then help me find a shop that would help me out. After we found a shop, the mechanic diagnosed it as a major issue and I was going to be stranded. Jae had mechanic experience, and suggested it may not be as bad as the mechanic suggested (he turned out to be right). Jae took me to rent a Uhaul at one place, and then a car dolly at another rental shop, and then I was finally on my way home. He offered to take me to a hotel, and even offered to tow me all the way home. Thanks Jae!
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September 2021 by Jerome Kilgo
The staff here was great to work with. Greg explained everything to us in detail, and the work they performed was awesome. Can't tell anything ever even happened to our vehicle. We have used them in the past, and have always been very pleased with them.
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April 2021 by Dylan Campfield
Best service I’ve ever gotten. As they were already towing one of my vehicles, and I had a blow out in my other vehicle. The man dropped my wife’s car off then came and tried assisting me in changing my tire, when we couldn’t, he offered to sit with my family until we had a ride instead of leaving us. And was very professional and friendly throughout the whole interaction. I’m extremely impressed with what I witnessed. Thanks so much guys!
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April 2021 by Brian Heaton
Good folks
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February 2021 by Kim Smith
Great service! Greg did an awesome job on my car. Came back looking brand new and so clean!! Thank you guys!
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February 2021 by Michael Winston
Wonderful people working at Smith’s Body Shop. Had to have a roller hinge on my 2004 Honda Odyssey replaced. Got great service and treated like family. Definitely heading back for the repairs to the door on the other side.
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February 2021 by Cindy Ryan
these people care about people. they help us in so many ways telling us what needed to be done dealing with insurance company. they even help get an adjuster to come out. they will get my business from now on. great people, honest reliable, dependable, you can trust them no problem
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January 2021 by Windy Tanner
After striking something in the highway causing two flat tires leaving me stranded beside the road. A stranger recommended Smith’s towing to assist. After talking with them over the phone they promptly came and towed my vehicle to a tire repair shop then took us to a hotel. Greg was the driver and was very professional and nice during this ordeal making it as pleasant as it good be. Thank you for helping make the best of a unfortunate situation and getting off the road and into a hotel so swiftly.
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January 2021 by Mark Grace
They do Excellent work, they went above and beyond finishing in three days. that was exactly time they told me it would be ready. I would recommend them to anyone.
