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May 2019 by Amy H.
Buyer beware! They do not accept returns and have limit exchange options. Shoe store and clothing store are separate so cannot exchange shoes for clothing and vice versa. They are not concerned with the customer's experience at all. They offered to give me a store credit which amounted to hand writing "credit" on my original purchase receipt. I ended up keeping the $200+ shoes I am not crazy about because I have no desire to go back in there and hope they have a shoe that I like and that my my receipt with "credit" scribbled on it would be honored. I will be reminded of this bad experience every time I wear the shoes - not excited about that.
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March 2019 by Stephenie R.
My Mom and I were in today and the customer service was outstanding not to mention their great selection of shoes.
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July 2018 by Jill K.
Ran in today and I will NEVER return! I have never been treated so rudely. I prefer small shops and independent businesses and I choose to support Homewood merchants whenever I can, thank goodness there are a lot of other choices in Homewood for women's clothing, shoes, and accessories.