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December 2023 by Cooper Family
Excellent experience! Initial exam & cleaning all in one day! Love the doctors & staff! Would recommend 100%!
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December 2023 by David P.
Worst experience ever! Over 75 days and still wearing a temporary bridge. Original visit the dental assistant didn't make a proper impression before the procedure began. I would give negative stars for care if possible.
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December 2023 by Tonya Bailey
The best dentist ever she is so sweet and caring. I went in with a terrible abscess. They prescribed antibiotics and couldn't do much for the pain which wasn't anything against them nothing would help except antibiotics I drive almost 40 miles to go to this certain dentist because they are amazing I totally recommend. Also just an added bonus they are an all female practice and Dr. P is the best
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December 2023 by Cynthia Lacey
I am truly happy with my first visit at Aspen Dental clinic. The staff is very pleasant and efficient. Hardly no wait time. I would highly recommend.
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December 2023 by Donna Brandenburg
What a great experience for a not so fun dental issue. Wonderful friendly staff and medical team. Very pleased with my first visit. I would recommend this dental practice !
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December 2023 by Warneka Smith
I made an appointment for a cleaning. My insurance specifically said all cleaning and exrays is free. I was there for 2 hours. No cleaning just estimate for dental work I will be needing. They also said I needed a deep cleaning for an infection. They didn't do none of that. The visit was 200$ for a waist of my time
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October 2023 by Sarah Black
Aspen dental on lakeshore in Homewood is awesome! I highly recommend them. First they assess what you need. Then, they offer care credit options and so forth to pay off the work they do. I went to aspen dental in Charlotte NC 10 years ago and that's about the need of an average person as far as dental. Then, every 6 months, get a cleaning! I ? my teeth getting *pressure washed* and how it feels to have all the tater and junk removed. I'm interested in their teeth whitening services as well.
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October 2023 by Sophie
Everyone there was super friendly. I went in and got X-rays. Based off of those, we were able to set up a care plan for what I need. A payment plan was also set up at the end of my visit for not just this visit but for all the work they will be doing, and it’s super affordable. It was all really easy. I had a ton of anxiety before going but I feel so much relief now. I wish I had heard of them a lot sooner. Definitely recommend them if you need help!
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September 2023 by liz mobarak
Hello, this used to be a good place to go to. Then Rico the office manager left. My dentures were suppose to be in a month ago. No one can tell me when they will be. Which is not acceptable. If your lab is not communicating with you, then you have an issue with the lab. I ask for a return call from the lab tech a week ago. Here I am still waiting. I am wearing my temporary dentures that my gums have out grown so they are useless. Someone needs to contact me and communicate. I am also filing a complaint with the BBB. Enough is enough!
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September 2023 by Teairra H.
First time here and I truly enjoyed my experience. The staff was very nice , showed exceptional hospitality and was very knowledgeable of their dentistry craft. I am looking forward to my next visit!
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September 2023 by Salona Shrestha
I am doing my front 2 teeth crown on Tuesday (9/19) and my temporary fell off and when I called them on Monday (9/25) just to glue it, whoever picked up my phone told me straight that they are fully booked and if I come there just to glue my temporary I have to wait long hours. I understand they appointments but doctor always tell me that if anything happens just come there to fix it. I don’t understand what kind of costumer service is this. The receptionist is not professional. My temporary which was glued fell off so what can I do. I am spending so much over there did all the implant and now crown and it’s not my fault if it’s fell off. And it’s my front teeth how can I go anywhere like that. Very unprofessional.
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September 2023 by Chaunette Snow
All the staff was courteous from beginning to end. I appreciate their patience with me. Each member I encountered, showed exceptional customer service.
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September 2023 by denmark 8896
I certainly don’t want to short change the staff, as Brea and Lindsey and many of the ladies that I didn’t get their names are extremely professional and kind. They all deserve 5 stars. However Dr. P, may be knowledgeable in her field but her bedside manner leaves much to be desired. She informed me I’d need an extraction and she hadn’t even looked in my mouth. After asking her questions that she had to look inside to answer, it was a brief second. I wish I could give her a negative ⭐️. It seemed to be all about racking up the charges for her. I’ll be going back to see Lindsey, as she’s the best DH I’ve ever had but I definitely won’t be going back to Dr. P. ?
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September 2023 by Deron Livingston
They will ask you to buy an electric toothbrush about 80 times even if you already own one. Seemed like pushing products and procedures is a requirement for employees and too much a part of the business model. I was asked to buy the toothbrush, some sort of alignment retainer, and a gum disease treatment in the first visit. Didn’t even get a teeth cleaning. Also waited almost an hour past my scheduled visit time. I would probably avoid this chain.
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September 2023 by Derique Green
They use their “state of the art” equipment, give you a long list of high priced procedures and that’s about it.I’ve called, left several messages and emails and can’t get a call back.Called another location and was told that I would have to go through the entire process of X-rays and exams even though they can pull from the company file.
