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“Excellent selection of pet products. Friendly and helpful staff. Rewards and pricing very competitive with online suppliers and we appreciate ability to shop at our local store.”
“We love this store! Josh is always so helpful, kind, patient and knowledgeable. He listens to understand and helps us make the best decisions for our dogs/cats. He recently recommended some probiotics for our dog that have proven to be super helpful. This store is out of our way, but we make the trip because of the customer service.”
“Both Vets are wonderful in their own unique way. We see whoever is available and has always felt very well taken care of. Even when making the decision to euthanize our American Bulldog. You won’t find a better staff than these ladies ! If you have to leave a message your call will always be returned and in a timely manner. Very honest care givers who truly go that extra mile for your fur babies.”
“Placed an order online for pickup. Realized I was going to be there sooner than expected so I called to see if they could have it ready for me and they sent someone out to pick it for me. As soon as I arrived, I called, and they brought it right out. Super customer service.!”
“Nice store, cashier was not pleasant at all for no reason, I'm guessing she has alot going on at home and brought her attitude to work. I'm a retired shop owner.”
“Wonderful staff, very knowledgeable, will chat, assist, and help you understand your tank. Extremely friendly as well. Best place you can go in Birmingham for quality fish that my wife, and I have found. Great pricing as well as sales every now, and then. They won't push anything on you that you do not need. Their tanks are absolutely pristine. I can't complain about anything in regards to this store. These people are hobbyists, and enthusiasts.I believe the reviews relating to "rude" staff members may be a misunderstanding. They are very knowledgeable, and don't want to send you home with stuff that will absolutely destroy your tank. They're also very busy. This hobby can be a mental nightmare. They know their stuff so trust them. If anything they are more then patient. I talk way too much, and my brains all over the place running 250% all the time because of ADHD. If they can help me they can for sure help you :)”
8:30AM - 2PM
2010 Old Montgomery Hwy, Birmingham
Pet Stores
“We have been customers of Pet Stop for over 20 years, with 3 different dogs at 2 different homes during that time.We have always been pleased with the service we have received. Most recently, I was assisted over the phone with syncing a collar to our system without having a service call to the house. That was successful, & I’m not tech savvy. When service men did come out on another issue recently, they were both polite and completed the work efficiently.I am thankful to have Pet Stop in my area.”
“10-16-2020 WE WE'RE LOOKING FOR A TEMPORARY SOLUTION FOR A BAPTISM THAT WAS TO TAKE PLACE ON SUNDAY AT A SHORT NOTICE, WE STOPPED BY FULLER SUPPLY WITH HOPE OF FINDING A WATER TROUGH THAT WE COULD PURCHASE TO GET US THROUGH. WILL GREORGY WAS VERY UNDERSTANDING AND VERY HELPFUL IN HELPING US ACCOMPLISH THE BAPTISM. HE AND HIS STAFF ARE 5 STAR GUYS AND IT'S OUR PRAYER THAT GOD WILL BLESS THEM, FOR ALL THEY DO.PASTOR G.L HARRISTABERNACLE OF FAITH CHRISTIAN CHURCH”
“I had a fantastic experience at PetSmart thanks to Jackie. Her knowledge and helpfulness were exceptional. She provided me with valuable advice and was incredibly patient, answering all my questions and ensuring I found exactly what I needed. Her expertise made the whole process smooth and stress-free. Highly recommend Jackie for anyone looking for top-notch customer service!”
“First time "fishtanker"..... then this is the place to go! The manager is well versed on different tanks, what type fish go with others in community tanks and after going to Petsmart and Petco I FINALLY found angelfish here.. I was even advised if I'm looking for a specific type of fish they can order it.. There was never this much interaction or support at either of the two big name "pet stores" in Birmingham. If its out the way to go to Vestavia Hills, it's worth it....especially if your new to the tank world and have questions. #fishtankworld”
“Zach did an AMAZING job helping us with our new pet mouse and fish!! He’s very knowledgeable of all the information you’d ever need to ask when getting a new pet or have an existing one! Thanks Zach!”
9AM - 9PM
5631 Grove Blvd, Birmingham
Pet Stores
“David was a great help at the register when he asked if I wanted to sign up for rewards. He was also super friendly and had a kind personality. I will start shopping in there more knowing there are caring, friendly people who work there.”
“The only place I shop for my fur babies! PetSmart offers great same-day delivery and in-store options. They always have what I need, and the convenience and care keep me coming back every time.”
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“Extremely helpful and knowledgeable. Told me the exact diagnosis as our vet for my girls weight loss pounds needed. Put her on their small batch plan and in 36 hours she has more energy. Cleans her bowel every meal for the first time.”