November 2021 by Sabrina Mcneely-Jemison
Saturday November 20th wanted to purchase IPad Pro 12.9 for $799. I took the slip to the front of store to metal cage. Associate was very helpful to find the IPad but it had demo which she stated she could not sell to me. She looked for another and found it but it scanned for $1049. The manager (gold curls and crème sweater) refused to match price. The slip I brought over was what the store had out advertising so why would you not honor that price. I called the store 6 times to no avail, I finally got automotive on the 7th call. I was transferred to Nick who was in management and took my information and said club manager (Figgs) would call me on Monday.
July 2021 by Regina King
it's been awhile since I went to Sam's Club since the pandemic. I enjoyed being back one of my favorite places.
July 2021 by Justin McKenzie
Extremely friendly customer service today. Very impressed.
July 2021 by carmen moton
They was really nice didn't take long to bring out my order. Was looking forward to a sample bag but didn't receive one. My order was ready before time which was good cause I was already out and near the there.
July 2021 by Adrian Anderson
The service was very good, the young lady that waited on me was great, very friendly and professional.
July 2021 by Silvia Gregory
It’s a good store. Just need to improve the lines on holidays. Sometimes is too much waiting on lines to pay
June 2021 by Warren Behling
Very good. Wish they would get some More coconut cake. Great fresh selection and great sushi
May 2021 by NaShawn Reed Williams
Terrible service, no sense of urgency.
May 2021 by Jon
After more than a decade and no telling how much money spent at Costco. I am very proud to now shop at Sam's club. I was not bullied by any means. And was offered help they were very nice. Thank you
May 2021 by David Ware
Enjoyed the four meat pizza slice combo. Can't find a better quick and economical lunch meal anywhere else.
May 2021 by Gabe P.
Thank God for scan and go because Saturdays at Sam's is a ZOO!! I came to this location because I was in the area and really needed to get water. To my surprise the cases of Essentia water were marked down to $18! What a PLUS!! I found this location to be smaller than the Trussville location and the overall layout was confusing to me. If you've been to this location you understand how congested the parking lot is so ......BEWARE!!
April 2021 by Jackson H. Tucker
Some of the least helpful and least friendly employees. I went over to pick up a couch that I had paid for, and I was supposed to pick it up within a certain time frame. I ordered a U-Haul since it would be much cheaper than having it delivered. I went inside after waiting in the pickup line for 20 minutes, and I was referred to different parts of the store all by employees who didn’t care at all. I’m now stuck here with a U-Haul, in which I’ll have to pay late charges for, and wondering when I’ll get the couch that I paid for.
February 2021 by Lindsey M.
An unusual place to go for a hot dog, but a friend said they had the best so I decided to take her up on it. Sam's just reopened their kitchen, but they do not have any inside seating. Today, they were out of drinks as well but they explained that was due to their newly re-opened kitchen status. I have to admit, Sam's probably has the cheapest meal in town - $2 for a hot dog and a drink is hard to beat! The hot dog was pretty large and fairly tasty. The meat was a bit softer than I prefer, but the bun was toasted to perfection. The staff were wearing gloves and masks but were not very friendly, the cashier barely spoke to me. When he did, it was very hard to hear him which made the interaction slightly awkward. The service was very quick and minimalistic, 2 wrapped hot dog slid across the counter within 5 minutes of my friend and I ordering. I am a college student so a cheap, decent meal is deserving of a solid 3 stars.
December 2020 by Ranita S.
Most Sam's are chaotic and anxiety inducing. This is one is no different lol. I guess my biggest complaint however is the staff. They seem not have one. The ones that are there understandably don't want to be there. You'll see one as you walk in and leave. However if you need a bakery or meat item, just hope they have it out already. They do have self checkout which is a lifesaver. This place could be great if they hired to capacity. Birmingham is a busy place and they must hire accordingly. This is a membership location so I hope they will take that into Costco. I mean consideration.
November 2020 by Anna M.
I haven't been to this Sam's in years since I no longer work nearby. Stopped by looking for one of the local bakeries doing a roadshow in this location. Layout is a little different from other locations in the area, and to be honest, I just couldn't get the feel for the flow. I felt a wee bit like I was in a maze, as some aisle dead end into others which run in a different direction. However, the selection is just as generous as other locations, and I wouldn't hesitate to come to this location if a closer location was out of stock.