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January 2024 by Taneka Cockrell
The experience was great. The service was great. Everything online was smooth and easy. The pick up went great as well.
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January 2024 by Jefferey Wills
They need to advertise their policy for cars that have to be transferred in. I was asked for 1400.00 dollars to transfer a truck in. This fee was whether or not I bought the truck.
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January 2024 by 63boykaibee
Great service in and out real quick!! ? never bought a car that fast.
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January 2024 by Demetrius Mccurdy
Superior
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January 2024 by William B.
Sold my vehicle for a fair price. The online appraisal was easy to complete. Walked in with online offer and was out the door with check in hand in less than 20 minutes.
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January 2024 by Josh Slaughter
Would Highly recommend
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January 2024 by monica ricks
The best car buying experience. It was simple and easy. The express pickup was quick less then 30 minutes.
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January 2024 by Michael Hamilton
It might be convenient and centrally located. We purchased a vehicle from this place and was told that it passed 125 points inspection. Someone screwed the pooch because 1 week after the purchase, we found out that it had a blown engine by their own technician. Someone needs to tell or show their techs how to check and service a vehicle. Make sure you do your own homework and do your own homework.
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December 2023 by Lena Spano
Lorenzo was the best car salesman I have ever come across. He was so welcoming and I didn’t feel pressured to buy a car I didn’t want. He made sure I purchased the car I loved. Overall great experience 10 out of 10!
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December 2023 by Damonde D.
Very poor customer service. The Sales Manager Ramon Luster was very unhelpful and indifferent.
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November 2023 by J Dunn
The sales person was off the chain. I came in to look at getting a vehicle for less than $15k and my guy was able to make me see that buying a $53k Jeep was gonna save me money long term. He also kept Weathers butterscotch in his pocket and was able to get my blood sugar back up on the test drive when I started foaming at the mouth a little. When we were coming back from the test drive, a flock of geese were trying to cross the highway. My sales person exited the vehicle, produced a reflective vest from his other pocket, and stopped traffic. One of the geese had fallen into a storm drain. So, my sales person produced a 6 foot net from my pocket that I didn’t even know I had. He saved that baby goose. He then let me pet the goose, took a picture, and put it on my tender profile. I’ve had a 100 percent match rate ever since.
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November 2023 by Julie Leimone
This place was amazing! The building was nice and clean! The staff greeted my husband and I when we walked through the door. We were told where the cars were that we wanted to look at. Once we found the vehicle, we went for a test drive. The paperwork was very smooth and our sales associate, William, was very nice! He made sure and explained everything thoroughly since this was my first time buying a car! Thank you all for everything!
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November 2023 by Ibrahim
Amazing staff, unfortunately it's a massive corporation so the attention to detail just isn't there for the vehicles. We had COUNTLESS issues within the first week of picking up our vehicle, and then had to return 3 separate times withing the FIRST month. Even the detailing had to be redone three different times and the car still feels nasty and I find obvious messes they skipped over. It's not the body shops fault, it's the greedy billionaire ownership. Stick to buying from private dealers. Will never ever use CarMax again.
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November 2023 by Carla Kent
Levi was a great help to me. He got online to find a car close by that met my requirements . He walked me through the process and it was easy. I did have some difficulty when I picked up my car. I wanted someone to look in the trunk at a spot i had questions about and had to wait a very long time for someone to come inspect the trunk. Then i had to wait a very long time to fill out paperwork. Express check out was not quick. That was the only disappointing part of my car buying experience .
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November 2023 by Lyndon B.
Never had an issue with car max. Bought 4 cars there. Easy, friendly, get to pick the car I want right on the lot. Just bought a 2021 Grand Cherokee 80 th anniversary edition and so far I love it. Got the best car max warranty with it. So all is covered for another 70 k miles. Bought it at 30,000 miles. I am a happy customer. Thank you car max!!!