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March 2024 by Tim Gooden
Christine, Taylor and Isabelle were amazing!! They were kind, helpful and supportive when we were there to get my daughters piercing. We would definitely recommend going there for a great overall experience
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December 2023 by Bionca
It was not a good experience for me or the extremely traumatized very young baby Girl being forced to get her ears pierced. It was bad enough that if I were the manager I would of politely asked the parents to reconsider or to possibly return when she is older. My daughter and I left the store because it was hard to listen to her screams and not be able to stop it or help her.
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December 2023 by Diana Mejia
this place is horrible!!! they were so rude & impatient will never go back!!! It's a toy store, the employees know they have to deal with kids So if you're not ready for that, you better quit.
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July 2023 by Je Anne Smith
Before you take your little girls to this store, be aware that there is a young man who works there who dresses as a girl. He has a full on stubble, a young man’s physique and wears skimpy girls clothing. He did not speak to us, actually no one did even though there were three of them and only two of us. Just be prepared for questions-My daughter asked me about him as soon as we walked out the door.
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July 2023 by A.J. M.
Title: Disappointed with ServiceI recently visited Claire's store with the intention of getting my baby's ears pierced. However, I was extremely disappointed with the service I received. The staff at the store refused to perform the piercing, citing their policy or other reasons.I understand that there may be age restrictions or safety concerns, but I expected the staff to handle the situation more professionally and provide alternative solutions or explanations. Their lack of willingness to help left me feeling frustrated and let down.As a customer, I believe it's important for a store like Claire's to be accommodating and understanding, especially when it comes to services they offer. Unfortunately, my experience at this particular store fell short of my expectations. I would have given then a zero review but It wasn’t a one of the choices they had to pick.I hope that Claire's can improve their customer service and communication in the future, ensuring that customers are treated with respect and provided with appropriate solutions.
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July 2023 by Annamarie Jimenez
All the reviews about how terrible this place is are so true. We came to get my baby cousins ears pierced and the manager was rude from the moment we walked into the place. We purchased earrings there bc they didn’t have the ones we wanted at Banter. We went to Banter after to pierce her ears only to find out that they don’t use outside earrings to pierce. So we went back to Claire’s to return the purchased earrings and the manager said they were non-refundable (which he didn’t mention while purchasing) and then threatened to call security. We were very polite towards him, he clearly is just very miserable. Save your time and please go visit the wonderful ladies at Banter. They are wonderful. Never again will we go back to Claire’s
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July 2023 by Love Luv
When my family and I enter the Claire’s store 6/9/23 the male at the register opened his eyes. We asked him about doing baby piercings and he said I can’t because I have a customer coming in, in 5 minutes., We indicated that the store is literally empty and why he couldn’t why you can’t help us? He was quiet. We clearly notice he didn’t want to help us at all. We asked where are the baby piercing earrings he said it there and pointed with a nasty attitude. At that moment we told him don’t worry we just going to buy the earrings and have have her piercing done somewhere else. He didn’t give us information on which earring was best for the baby. He looked annoyed, bother th and wanted us to just leave the store. I don’t recommend this store at all. They deserve a zero. I went to get her piercing done downstairs at Banter and they said they don’t do piercing with earrings from other stores so within 5 minutes we went to return the earring at the store he said no, he isn’t doing the return. We asked for the store manager and he stated he was and he was not doing the return or any store credit. I felt discriminated when it was in there store policy in which he validated. He's rudness, unpleasantness, unprofessionalism and lazyness ruined our experience of getting the baby's ears piercings done.I don't know how this store has a manger like this and it’s still opened. Don’t recommend this store. They deserve a zero review.
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May 2023 by Tara
this place is horrible!!! they were so rude & impatient will never go back! & their cheap quality earrings for piercings aren't worth the expensive price...don't waste your time or money!! go see the girls at Bantar, you'll thank me later!
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February 2023 by Damien Gavin
Wonderful place for you to get some really nice and somewhat pricey clothing and jewelry and just about anything else
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September 2022 by Joey Maxwell
SAGE is the BEST EMPLOYEE that works at this store. My 7 month old got her ears pierced & sage was amazing. Trust his words he's amazing!! Only book with him
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August 2022 by CA
Quality of service/management (ear piercing) has decreased significantly in my experience. Lack of professionalism.On two consecutive occasions, I called to confirm whether or not they still offered ear piercing service for infants/toddlers. I also asked about appointments, but was told no appointments we needed. When my family arrived at the store, we were turned away and given weak excuses for why they could not service us at the time. Very frustrating. My family will not be returning to this store.
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August 2022 by KAREN SAXON
Always a fun stop for the girls. They have so many cute things. ?
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June 2022 by MY MY MAGBY
Rory and Olivia were absolutely awesome!! There was a minor mistake made on my baby ear piercing a little over a month ago I spoke with Rory she told me to let it heal up and bring him back any time and she would take care of it I got there spoke with Olivia Rory hadn't made it in she informed me to give her about an hour to get there when she got there she got with me immediately and she made sure my baby was comfortable and replaced his ear rings and solution I wanted to cry because she was just so nice and professional and Olivia was there to back up the niceness now days its just so hard to find people who show care in their profession and so when you meet great people it makes you happy I wanna give a big thanks to those two for taking care of me I hope they are able to see this review you guys are awesome we need more people like you all
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June 2022 by Tiffanie SC
Good selection, a lil pricey and the cashier never asks if we are reward members so alot of our purchases were not added for points. I just so happened to ask the cashier about it.
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March 2022 by Girli Green
Got what I went in for, but didn't see another thing I might want. Not a great selection. You can get 60 of the same thing though.
