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February 2023 by R R.
i just waited 15 minutes for a prescription that was transferred from another CVS store. They could see the prescription under my profile but said that could not fill it and that I would have to call the other store before they could fill it. Why couldn't this CVS store call the other CVS store? While I contacted the other CVS store, they closed the pharmacy. Please teach your employeLes about customer service
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September 2022 by Phillip S.
Beware. CVS advertises price on their website then charges 20% more when you go into the store.
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March 2022 by K R.
I call yesterday 03/17/2022 to ask a medication question at 1:18pm. I knew CVS closed for lunch at 1:30pm. Laytia answer my call and placed me on hold until 1:26pm then we became disconnected. She had been given my name and birthdate, and I had told her the questions to ask the pharmacist. From the tone in her voice I knew she would hang up the phone and go to lunch without helping me, which she did. I called back at 1:27pm, and 1:29pm and Laytia answered at 1:31pm and said "we are closed and for lunch." She transferred me to Jerry the Store Manage. I informed him of my encounter with Laytia. He said they were short-staffed, and waiting customers took priority over everyone else. He took my phone number and said he would have the pharmacist call me ASAP after lunch on 03/17/2022. Well, it has been 24 hours and I never received a call from the pharmacist or Jerry. I tried calling several times today, March 18th. CVS is not allowing calls to go through to the pharmacy today. My question still has not been answered. This CVS, at ShadesCrest and Highway 150, has very unprofessional staff, that are rude. I had a previous encounter with a rude Pharmacist back in January 2022. This CVS needs more compassionate and professional staff. And I need to find another pharmacy!
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October 2021 by Vickayla L.
Both the pharmacist and the techs are lazy & have bad attitudes! I called a week ago so they could request my prescription from my old pharmacy. I gave them extra time, because I know things are hectic these days. I went through the drive through, they lady that I spoke with last week was at the window. She states I'm not sure if the pharmacist from last week sent it over, a different pharmacist is in today! Isn't it your duty to MAKE sure? I called my old pharmacy and they said that this pharmacy has to call and request it ( I told them this last week). The pharmacist that's in today (Kristin) says no tell them to call me! It's been a week and I'm late on taking my meds. The black lady, with the a gap had the WORST attitude! They were no help, I will never be back! & if you're in die need of your medicine you shouldn't either!
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September 2021 by Mason E.
This pharmacy is TERRIBLE! I have given them chance after chance but over they have screwed up so many of prescriptions, I've lost count. They have awful attitudes to top it off. I am moving all of my prescriptions somewhere else and I recommend you do the same.
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August 2018 by Donna K.
It's your basic CVS store with pharmacy, beauty products, snacks and convenience foods, basic office and school supplies, etc. This location is closest to me so it's where I get my Rx filled. The staff is always friendly and helpful - I'm always greeted as soon as I walk in the door. The store is always stocked with the items I need.
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January 2018 by Cheryl M.
This CVS is my regular store and I like it a lot. The staff here are always really friendly and I am greeted every time I walk in the door. It is rare for me to go here and not have someone ask if I need help with anything and a lot of times I do! So I really appreciate it. Drive thru can get pretty busy but they do their best to get people thru quickly. On my most recent visit, I was able to get my flu shot. So convenient!