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September 2024 by Ashley Shunnarah
Amazing service all around
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September 2024 by Amy Dunn
We had a great experience here! We looked all day at every furniture store around Birmingham and finally found the perfect one at furniture masters in Hoover! Ray was so helpful, and kind! We highly recommend them!
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September 2024 by Dannie B
Regina was awesome! She was friendly l, professional and provided excellent customer service!
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September 2024 by alessandra arteaga
We loved working with Regina!
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September 2024 by Mohamed Musaed
Had an amazing experience. Regina was great!
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September 2024 by 310 013
Great people with great service!!! ⭐️ ⭐️⭐️⭐️⭐️
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August 2024 by Reena Arguelles
Ahmed, the salesperson, is helpful and informative. He operates as a caring professional!
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August 2024 by justine saxton
Ray, the manager at Furniture Masters- Hoover, was very helpful. We moved from Michigan to Alabama and were not familiar with any stores. He was honest and upfront about certain furniture sets and helped us find the perfect couch set without breaking the bank. Definitely recommend.
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August 2024 by Tyrone King
Great customer service and great quality furniture
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August 2024 by nikol doti
You can ask for Sean
He is a very good friend and speaks little Spanish 10/10
Thank you !!
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August 2024 by Erin Hardin
Regina is so sweet and nice! I recommend this company to everyone!! Regina will make sure you are taken care of.
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August 2024 by Shakeyla Tarver
Great experience. Daniel and Regina in Hoover location were phenomenal. Very informative and provides great service. Highly recommend this store. Purchased a rug. Going back to purchase mattress.
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August 2024 by Clara Osorio
Excellent service
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August 2024 by Alise
Scammers. If I could give zero stars I would. I visited the store today, to speak to a sales associate about an item I saw online. I wanted to see the quality/ image of it in person. The sales associate was very kind, and helpful. Until, I showed her the price that’s listed online for 2 chairs. She said hmmm that doesn’t seem right, but maybe there’s a sale going on. So, after asking someone else she said “ I think that other chair is just entered in the system wrong”
So, we left the store and I ordered the 4 chairs I needed- not my fault it’s listed wrong on their website. Once they realized their wrong, they had the sales associate try to call me and say that I only ordered 2 chairs. I asked to speak to a sales manager, so David called me back and tried to argue that (2 per pack) means that you only get one… not sure how that translates. He proceeds to try to tell me the price is only for one although in the description it says set… again not sure how that translates. Then David did not care one bit I was going to tell the world about his poor customer service and misleading description. Completely MISLEADING website. They should honor what their descriptions say instead of being okay with refunding your money, not owning their mess up. NOT how a business works. I will also be reporting this behavior to the BBB… I hate to be this way, but a description is there for you to understand the product, not to be tricked into buying their merchandise.
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August 2024 by Cherika King
I recommend furniture masters! Regina is awesome! She’s so helpful and professional! I am satisfied!
