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November 2023 by Ferman Miller
On 27th of October 2023, my wife and I made an appointment, with Mr. Peter Smith, to talk about leasing a new vehicle. Mr. Smith met us at the door of the dealership and introduced himself. He made the whole experience very enjoyable and easy. He is very knowledgeable about the different vehicles. He answered all our questions and addressed any concerns that we had. He is very easy to talk to and most importantly, he listened to us. If you are interested purchasing or leasing a vehicle, I highly recommend you go see Mr. Peter Smith.
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November 2023 by Love Walker
Worked with Jason Dudley and his customer service was outstanding!!! A true gentleman indeed! He open every door and was so respectful! Jason went above and beyond to help assist me with my car purchase! If you’re looking for a vehicle and would like a honest person to work with choose Jason Dudley!
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November 2023 by Y W.
I was visiting the Birmingham area and decided to look at vehicles. Ke'on Pettway's special Handle With Care approach with me helped was instrumental in my deciding to take a vehicle off the lot on that very same day. INFINITY of Birmingham I suggest that you do EVERYTHING you can to keep this young man on board!! Thanks Ke'on.
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November 2023 by Andy O'Dell
Great experience at Infiniti of Birmingham. Salesman Jason Dudley was wonderful to deal with. Our used car (no warranty) picked up a screw shortly after purchasing and they patched it for free.Highly recommend.
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October 2023 by Terica Henderson
I had an awesome experience with my recent purchase. Pedro Moore Sr was my sales consultant. He was very knowledgeable, polite & professional throughout the process. Additionally, I was able to meet Julius Robinson, Sales Manager to assist in finalizing the sale. Overall, everyone that I encountered was friendly & helpful. I appreciate everyone for making this a great experience.
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October 2023 by Janet Williams
My experience with purchasing my vehicle was nothing more than amazing, Tiffany Williams was knowledgeable, patient and very very attentive. She made sure that my needs and wants were met.
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October 2023 by Sarah Temple
I had the best experience with Infiniti of Birmingham!I'd like to shoutout Regi, Timberly, and Mark for making what's normally an incredibly stressful process so smooth for a first-timer like me! They went above and beyond in making the the whole process easy, educational, and fun!Can't recommend them enough!
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September 2023 by Brooke Pharo
I had a wonderful experience start to finish!! My sales person Tiffany Williams was the best! The sales manager and finance team as well. They made the whole process seamless and rolled out the red carpet!
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September 2023 by Wanda Hendrix
Infiniti treated us like we were favored guests from the moment we walked in the door. Tiffany was very gracious and accommodating about our questions. We received an above and beyond fair deal on the used vehicle we purchased for our granddaughter. She is so happy. So pleased to know these good people.
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September 2023 by karen kaetz
Thank you Peter Smith for a great car purchase experience!! You shared your comprehensive product knowledge at a great pace and communicated consistently without being "too much". You have been a great partner in this experience!
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September 2023 by Dydrea Pittman
I love my new car. If you visit the dealership, ask for Tiffany. Friendly and very knowledgeable. She made a long visit seem like minutes. Loved her energy!
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August 2023 by DaShe Box
So glad that I ran across Infiniti of Birmingham while on my search for a New Vehicle!! Kameron was very responsive and attentive to what I was looking for. He led me right to what I needed/wanted. Thank you Kam & Infiniti for my new ride!! I love it!!
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August 2023 by Michael Sanford
I had an exceptional car buying experience at the dealership, largely thanks to salesperson Tiffany. Her knowledge of the vehicles and willingness to listen to my needs made the process smooth and enjoyable. She was patient, answered all my questions, and never pressured me. Tiffany's professionalism and friendly demeanor made me feel confident in my decision. I left the dealership with a fantastic car and a lasting positive impression of the whole experience.
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August 2023 by Kendra Bolling
I am extremely dissatisfied with the service provided by Infiniti. On July 22nd, I took my car in for maintenance which included an oil change and replacement of the cabin air filter. However, after receiving my car back, I discovered that the panel on the passenger side was missing two days later. I reached out to Ruth, who informed me that the General Manager would handle the situation. Soon after, Shaun contacted me and mentioned that he was unable to find the missing part, claiming that his service personnel stated it wasn't there to begin with. It is evident that the service personnel are not being truthful, and now Infiniti expects me to bear the cost.
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August 2023 by Kandace Hester
This is an excellent place of business with an outstanding staff! I worked with Justin Mitchell and he was very easy going, personable and professional! Everyone that helped me at Infiniti of Birmingham worked hard to get me the best deal- better than what I thought I would walk out of a dealership with. I can’t say thank you enough to everyone that made my experience so smooth and easy going! Best place to purchase a vehicle!
