Kilwins Hoover offers hand-crafted chocolates, fudge, caramel apples, and super-premium ice cream in a great atmosphere with a nostalgic, open kitchen setting. Reviews note the ice cream is great, sweet, creamy, rich, and refreshing, with friendly and amazing staff. However, some experiences report average chocolate and ice cream, with several flavors sometimes out. A common criticism is disappointing portion sizes, described as skimpy scoops for the high price. While some find service friendly, other feedback suggests staff could benefit from customer service training. It remains a favorite for desserts like toffee and ice cream for many, providing a warm confectionery experience.
The fudge is incredible. One of my kids is obsessed with their caramel apples. I haven't tried it yet though. But I definitely recommend the peanut butter fudge and turtle fudge sooo good
April 2026
I have only been to Kilwins when I was on vacation at the beach. A favorite stop for the BEST chocolate. I couldn't believe one was open so nearby! It's just as magical of a candy shop visit, without such a long drive. (Oh and there's nice ice cream, too!)
January 2026
Selection of items was unique, but the customer service was average