-
March 2024 by Coy ESTES
Service was lacking to say the least. Walked around trying to get help as we watched the employees gather talking and laughing. Finally got someone to help and he looked confused and smiled, no assistance from him either.
-
March 2024 by chris turner
Excellent customer service
-
March 2024 by Roz Dear Momma
Wide selection. Items too expensive for young Adult who asked to go to Walmart to get 2 pair of pants for the price of 1?
-
March 2024 by Rayvon Murray
The young guys were made
-
March 2024 by Hilly
Went to the store at around 8:00 to get shoes. The staff was helpful in retrieving things. There was a pretty big selection of things ranging from ties, shoes, blazers, belts, etc. The store was clean and organized! It may be a bit hard to get attention because they look pretty understaffed. There is a bigger location on 280 that is usually busier as well. Good experience!
-
February 2024 by Bri W
Ashley was very friendly and helpful. Thank you Ashley for making our visit AMAZING!
-
January 2024 by Anna Lacalo
My sister purchased by a $495.00 suit for her nephew who attends HooverHS.The suit was as given to her in a dry cleaning bag. Never was a shown a garment bag or a hanger that fits the suit. He is a large guy and he needs to preserve this suit for other occasions. I will never buy another suit from these people, and it says Ana Becket is the store manager. I talked to the two associates when she walked up she had no idea what we were talking about and again I will never buy another suit from that store.
-
December 2023 by William Hall
Great selection of suits Great prices
-
November 2023 by Zavier De'Sine
Staff was courteous and swift in helping me with a very last minute tux need.
-
November 2023 by Alex Ludvik
This is a sham. You look on the website, looking for suit/tux rental, and the price looks better than all competitors. But then they ask you to make an account, form a group, and hide the price of what you have chosen until you go to the store and get fitted. At this point, you and your wedding party are ambushed with a bill over $150 larger than the price that brought you in. What are you going to do at this point? Switch to a competitor a month or two weeks before your wedding? I am telling every person I hear that is getting married to use Joseph A Banks or a local company for suit/tux rentals. This is the worst con I’ve ever seen. This pace ripped off me and my entire wedding party. They ought to be ashamed.absolutely do not trust any pricing on the website
-
September 2023 by Babette Bohnert-Hall
Service Was Impeccable even though Birmingham did not have one ofOur tuxes for the wedding. FedEx screwed up and MW made it right for our groomsman! As Mother ofThe groom I was hot Under the collar.Thanks for everything to the lady manager there!
-
August 2023 by Carolyn Wolf Shippen
Had excellent service from Armando Torres! Very nice excellent customer service help me find everything I needed and made sure markdowns were correct. Very pleased with this place. I was able to get a nice dress shirt for my husband for $9.99 and a tie for $4.97 ! You can’t be that!
-
July 2023 by Mac C.
Went here for a suit as that's where the groom ordered them. Their operating systems don't communicate across stores so the staff spent over an hour on the phone trying to do what takes a normal functioning business 2 minutes and find out the order/discount code. They initially grabbed the wrong stuff, and only fixed it after pointing out. The quality at MH and Jos A Bank are both subpar so paying full price for it is not a good idea. The manager offered a discount then took it back. They had multiple "major" issues going on sequentially, which is a good indication of how they operate, but also made my experience take forever. Tailoring is a scam so find somewhere/anywhere else, you'll likely get higher quality for less. It's just not worth your time
-
June 2023 by Mrs. Clark Williams
Wow! I was in the store approximately ten minutes. No salesperson greeted me and several walked past me without saying a word. Another group of customers walked in and were promptly greeted. Not only that, they were immediately asked if they needed any help. No need to state the obvious difference between them and me. I’ll never spend my money where it’s not appreciated.Terrible service!!!
-
June 2023 by Kevin Woods
This was a normal experience. I had my measurements taken at a different location but I picked up here. They had my tux ready and everything was correct. The attendant even had me try the tux and asked if I needed any adjustments.
