Metro by T-Mobile at 3325 Lorna Rd Ste 1-01 is highly praised for its friendly and helpful staff who provide excellent customer service. Customers appreciate the bright, clean store environment and the courteous employees who are knowledgeable about products and promotions. Many reviews highlight the staff’s kindness and willingness to assist, often going above and beyond to save customers money and ensure they have enough time to make decisions. Several customers mention their positive experiences, stating they would recommend the location and have received attentive service that leaves a strong impression. The store offers unbeatable prepaid plans, including unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. While most feedback is extremely positive, there are occasional issues such as a customer experiencing repeated problems with a new phone dropping calls. Overall, the store is known for its friendly environment, great customer service, and helpful staff, making it a reliable choice for mobile needs.
Saray was highly competent and clearly knowledgeable about the product. She saved a return.
May 2024
I am so happy for the team they doing so well this is all this together 1 team and respect I am very proud our team metro this is amazing you guys great work
March 2024
Overall, I give them a Five because they have the best customer service, very nice people keep your good customer service.